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CarShop - Chester Springs

Chester Springs, PA

5.0
575 Reviews

21 Pottstown Pike

Chester Springs, PA

19480

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Showing 575 reviews

September 16, 2021

We found the whole experience to be the easiest of all the times we’ve purchased a car. Glenn Marks, our salesperson, was incredibly helpful and contributed a lot to our positive experience. More

by thomsvarley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Marks
Sep 18, 2021 -

CarShop - Chester Springs responded

Thank you for choosing CarShop - Chester Springs! We are happy to know that our Sales Team provided you with such an easy and helpful car-buying experience. We can't wait to work with you again!

September 09, 2021

The customer service is excellent. Everyone is courteous and very cordial. There’s a high level of concern for the work that they do on cars and it shows. More

by Kermitlewis73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 10, 2021 -

CarShop - Chester Springs responded

Kermit, thank you for the outstanding review! CarShop - Chester Springs is always happy to be of service and we are truly appreciative of your feedback. Please let us know if we can be of future service.

September 07, 2021

I like how I have been treated by this dealership for sales and service. This last visit the gentleman that handled my inspection was exceptional. I have recommended Car Shop to other people and I am th More

by linwoodkellar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. He was very good.
Sep 09, 2021 -

CarShop - Chester Springs responded

Thank you for bringing your vehicle to CarShop - Chester Springs for your sales and service needs. Let us know if you have any questions and please know we greatly appreciate your business.

September 06, 2021

I enjoyed our no pressure sales associate Alex. He was polite and courteous. As a woman, I appreciated that he never asked if there was a man involved m the decision making process. More

by diannehaley913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 07, 2021 -

CarShop - Chester Springs responded

Thank you for sharing your review of our Sales Team at CarShop - Chester Springs. We're glad to see your experience was pressure-free. Let us know if we can help again!

September 05, 2021

Greg Lombardo was helpful and tried to compete with my bank to see if I could get a better rate staff was fun to work with More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lombardo
Sep 05, 2021 -

CarShop - Chester Springs responded

Thank you, Karen! We're glad to see you had a fun time with the team at CarShop - Chester Springs. Please do not hesitate to reach out if we can help with anything else.

September 05, 2021

They are very professional, personable,knowledgeable and friendly. They had all our paperwork ready for us so we didn't have to wait. I would recommend them again and again More

by lori carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 07, 2021 -

CarShop - Chester Springs responded

Thank you for the repeat recommendation, Lori! We're delighted to know you were provided with an outstanding level of care. Please do not hesitate to reach out to our team if there is anything additional our team can be of assistance with here at CarShop - Chester Springs!

September 03, 2021

Everyone was friendly since the first day I walked into the shop. I spoke to Jacob initially on the phone before going in for a test drive. When I got there, Jacob wasn't around and Nick took the lead in g More

by Myah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lebel, Nick
Sep 04, 2021 -

CarShop - Chester Springs responded

Hi Myah, Thank you for your positive review and for sharing your experience. We are thrilled you had such a professional. helpful and patient purchasing experience with our Sales Department. We hope you and your husband enjoy your new vehicle and we are looking forward to welcoming you again here at CarShop - Chester Springs.

September 03, 2021

Glenn was great! She provided a warm, safe and welcoming environment for my wife and I and she did it all with a smile! Spectacular service! Thanks again! More

by Dennis McCarthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Sep 04, 2021 -

CarShop - Chester Springs responded

Hi Dennis, Thank you for your positive review. We are thrilled you and your wife experienced such a customer-driven, professional and welcoming visit with our Service Team here at CarShop - Chester Springs. We are looking forward to your next visit for any of your automotive needs.

September 03, 2021

Ask for Brock. He’s the man. Brock followed up with me after an internet inquiry. So respectful and professional to the point he answered my call on his day off. If I’m ever in need for another car, I’ll More

by jross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Sep 11, 2021 -

CarShop - Chester Springs responded

Thank you for choosing CarShop - Chester Springs! We are happy to know that our team provided you with such a respectful experience. We hope to work with you when you need your next car!

August 26, 2021

The process went very smoothly. It was brisk but not too fast. Kyle and the trainee Chritian were extremely knowledgible of vehicles which met my needs and plugged me in quickly. They were also very persona More

by brucepa52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and Christian
Aug 27, 2021 -

CarShop - Chester Springs responded

Hello, We appreciate your great feedback regarding your recent visit to CarShop - Chester Springs. However, we are concerned to see the low rating of your review. If you would like to share any further feedback, please contact our General Manager, Joe Malick, at jmalick@carshop.com. Thank you.

Aug 27, 2021 -

brucepa52 responded

Well, evidentally, I missinterpreted the rating system. I must have thought the stars went from best to worst when it was the opposite. (Can you believe they let me drive on public roads?!) Sorry. I was thrilled with the service. Love you all.

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