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CarShop - Chester Springs

Chester Springs, PA

5.0
574 Reviews

21 Pottstown Pike

Chester Springs, PA

19480

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Showing 574 reviews

July 27, 2022

John S made this no haggle, best price process absolutely fantastic. I'll never buy a car the old way again! No pressure, no hard sell vibes just a smooth simplistic deal. I'll be back. More

by exacta12_12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stetzer
Jul 27, 2022 -

CarShop - Chester Springs responded

Thank you for choosing us here at CarShop - Chester Springs. We are glad to read your process was absolutely fantastic. We look forward to helping you with any of your future needs.

July 22, 2022

The service provided by Greg L started prior to us arriving at the Chester Springs location. He was texting me info that prepared us for a smooth and easy purchase. Everyone in the showroom was pleas More

by MomMomD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg L;
Jul 22, 2022 -

MomMomD responded

CarShop - Chester Springs Jul 22, 2022 MomMomD The service provided by Greg L started prior to us arriving at the Chester Springs location. He was texting me info that prepared us for a smooth and easy purchase. Everyone in the showroom was pleasant and the young man reviewing the final paperwork with us was very thorough. One of the best car purchasing experiences ever. Five star all the way.

July 22, 2022

Landon was excellent. Great experience. No pressure sales. Will recommend them in the future. Nice car at a good price. More

by Pbowles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Tilley
Jul 23, 2022 -

CarShop - Chester Springs responded

Thank you for your positive review! Our Sales Team is pleased to learn that you had a top-notch sales encounter with CarShop - Chester Springs. Your recommendation is greatly appreciated, so enjoy your new car!

July 21, 2022

Brock was so knowledgeable, helpful and professional. He made the car buying process better! Would recommend both CarShop and Brock to anyone searching for a car! More

by Troush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Jul 21, 2022 -

CarShop - Chester Springs responded

We are happy to know our Sales Team provided you with knowledgeable, helpful, and professional service. We strive to provide a smooth buying process for all our valued customers. Thank you for your business and recommendation here at CarShop - Chester Springs.

July 21, 2022

No pressure sales staff and plenty to choose from. Overall an excellent buying experience. Will definitely consider using again. More

by Dwtidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evalisto
Jul 22, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at CarShop - Chester Springs, and we look forward to any future visits!

July 21, 2022

The people at Car Shop have a way of making you feel special. They try to save you money by offering another way to solve your problems. Their workmanship is suburb. I would recommend my family members More

by Nbwilliams8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure, their all nice
Jul 22, 2022 -

CarShop - Chester Springs responded

Thank you for the positive review and rating! It is wonderful to know that you have had good experiences with our team at CarShop - Chester Springs, and we are always here to help!

July 18, 2022

I bought a used Kia a Sportage from Chester Springs on 6/17/22 but now I find out that by Winter Time I'm going to need new tires !! Not happy about that ? And wen I had to get the information needed from More

by calthouse18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Lombardo
Jul 20, 2022 -

CarShop - Chester Springs responded

Thank you for bringing your recent experience to our attention. We would like to learn more about your time here and the level of customer service received in regards to your Kia Sportage. Please reach out to our General Manager, Joe Malick, at jmalick@carshop.com, when you have a moment. We hope to connect soon.

July 17, 2022

From scheduling to pickup very good experience. Service department very specific on maintenance needs for inspection and those that are on the horizon for my high mileage auto. Very professional. T More

by Richie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish I could remember all. I understand that Tom put together the maintenance needs list with costs and priorities for safety and inspection.
Jul 19, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are delighted to know that our Service Department at CarShop - Chester Springs was helpful, and we hope that you will continue to choose us as your dealership!

July 16, 2022

Service was excellent. The service tech Tom went over all the work and came out to keep me informed on progress. Work was done within time promised. I’ll be back More

by seamus83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Melody
Jul 17, 2022 -

CarShop - Chester Springs responded

We are delighted to see our Service Team provided you with excellent service and kept you informed throughout. We look forward to assisting you again at CarShop - Chester Springs.

July 13, 2022

Last Friday, I walked from the service dept at the Car Shop Chester Springs site to the sales dept at the other end of the building once I learned the headgasket was going in my long-lived PRIUS C - which More

by abambenjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Tilley in sales, not sure of the service department representative's name
Jul 14, 2022 -

CarShop - Chester Springs responded

Thank you for your kind words and congratulations on your Subaru! Our team is dedicated to providing top-quality service, and we're so happy to learn that your experience reflected this. We hope to see you at CarShop - Chester Springs in the future! Take care!

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