CarMax

⭐ 1-Star Review I normally don’t post reviews, but this one is well-deserved. This dealership completely failed to be upfront and honest. They left out key information about the vehicle I bought, and this one is well-deserved. This dealership completely failed to be upfront and honest. They left out key information about the vehicle I bought, and not even a week later — just 4 days — the car broke down. When I reached out for help, instead of taking responsibility, they told me something about how they could only sell me the vehicle because of a “verified phone number.” Like seriously? That’s the excuse? If you’re thinking about buying from them — don’t. They rush the sale, skip over important details, and clearly don’t care about the customer once they’ve got your money. Save yourself the headache and take your business somewhere that actually stands behind what they sell. More

Tyler and Jessica took care of us very, very well. They were top notch from start to finish. Well done! They were top notch from start to finish. Well done! More

Very satisfied with my experience, Zee was very professional and thorough and also very cordial professional and thorough and also very cordial More

Great location, very helpful and friendly staff. Car was waiting at the front door when I arrived to pick it up. Car was waiting at the front door when I arrived to pick it up. More

Very easy to buy. If you do your paperwork on the website with your pre-approval, you will be out of the dealership in 20 minutes or less. I would but here again. If you do your paperwork on the website with your pre-approval, you will be out of the dealership in 20 minutes or less. I would but here again. More

The dealership is very good. The process did take a bit longer than I had expected. I was disappointed that they had so little info about the vehicle I purchased. They should kno The process did take a bit longer than I had expected. I was disappointed that they had so little info about the vehicle I purchased. They should know more about the cars and provide the info to the purchaser. However, they were not interested in having the complete service records on the car I sold them. I had them with me to prove the quality of the car I was selling them. I’m not sure I will purchase my next vehicle from Carmax instead of a dealer. My previous 4 vehicles were purchased new ftom a Toyota or Lexus dealer, and the service with sale has been excellent with all four. Carmax does not provide the same services and followup care that I am accustomed to getting. More

The Bronco was nice but they didn’t clean or walk out to show it to me. Never explained the serious radio trial or how the bronco worked it was here it is take it or not show it to me. Never explained the serious radio trial or how the bronco worked it was here it is take it or not More

I highly recommend CarMax and my salesperson Jesse L. He was very helpful and knowledgeable. I would refer anyone I know to CarMax and Jesse L. He was very helpful and knowledgeable. I would refer anyone I know to CarMax and Jesse L. More

We've bought several vehicles from this CarMax and have been extremely please. We often recommend CarMax to friends and family members. been extremely please. We often recommend CarMax to friends and family members. More

We were very satisfied with our transaction all around. The price for the XT6 was fair and the trade in offered for our car was also fair. We were especially pleased that there were no "tack on" charges The price for the XT6 was fair and the trade in offered for our car was also fair. We were especially pleased that there were no "tack on" charges above what you would expect (tax, title and doc). Some dealers charge thousands of dollars in extra fees. Our salesman was exceptional and the whole experience was smooth and effortless. We will recommend CarMax to our friends and relatives for their next car purchase. More