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CarMax

Reno, NV

4.6
104 Reviews

35 Auto Center Dr

Reno, NV

89511

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104 Reviews of CarMax

January 16, 2026

Every employee at this location has been so polite! Very helpful in answering any questions and taking of any issues with my purchase. More

by popevisjason95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service department
January 15, 2026

The staff is friendly and helpful. The car I got was beautiful, the only issue I had was that some of the features listed on the car ad were not actually available in tha particular ca More

by Mnazir1337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Alvarez
January 15, 2026

Clean and friendly place. They claim to do a 130 point something inspection but they missed the dangling ebrake on driver side. And inside was a spot that didnt get cleaned More

by JJLira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mavrick
January 13, 2026

Sales person was helpful and other sale person as his oversite explained things and business office was great. Husband has had good experiences and that our reason for re- purchasing at Carmax, have done More

by Pandora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick, Ty, Ariel
January 09, 2026

Problems were discovered and addressed by the sales team. Staff was friendly and helpful. Would recommend this dealership. More

by Whitty1221
Recommend Dealer
Yes
Employees Worked With
Paul Alvarez
January 09, 2026

This was the second low mileage vehicle I purchased from Carmax and could not be happier. Francis the sales rep was fantastic and knowledgeable. The 2015 Mustang GT I bought was spotless and flawless. The More

by VMarch
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francis
December 28, 2025

The dealership in Reno was one of best & easiest car buying experiences I’ve ever had. More

by Bettewest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Winders
December 19, 2025

From the initial phone conversations, to the in-store meeting, test drive and final paperwork with finance, the entire experience was seamless. Friendly and efficient staff. Love the Car! More

by davidstrelz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
December 18, 2025

Pleasant experience with Win and competent and Win has good character and timely follow through. More

by chuckmoore12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Win Phoong
December 11, 2025

Awesome service got me a car fast and efficiently workers are also very kind and friendly More

by arogers8570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rondel
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