CarMax

Very busy. Had to home back the next day. Salesman very attentive and knowledgeable. Was given a fair quote for my existing car. Would recommend this salesman t Had to home back the next day. Salesman very attentive and knowledgeable. Was given a fair quote for my existing car. Would recommend this salesman to my friends. Ryan Govione. More

Singh provided great service, patience, information to help me choose from multiple vehicles. Delivery was quick and seamless. help me choose from multiple vehicles. Delivery was quick and seamless. More

They made the process easy but there was damage to the vehicle I wanted to purchase that was not disclosed on their review, was reported to carfax. When brought to their attention they simply relied with vehicle I wanted to purchase that was not disclosed on their review, was reported to carfax. When brought to their attention they simply relied with they didn’t know anything about it and would not attempt to learn anything because this was a used car, so we could take it or leave it. Felt that was a pretty unprofessional response, especially considering we were more interested in learning what happened and were not trying to negotiate anything. Absolutely will factor into my decision when looking for a new vehicle and my willingness to recommend CarMax to others. More

I recently purchased a Hyundai Elantra Hybrid from this CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was inc CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was incredibly helpful. More

This is our 3rd time buying a car through Car Max, and each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpf each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpful. This time, we had a car shipped to the Dulles location from PA, which turned out to be the one. We especially enjoy the quick process, to include re-titling and licensing through the DMV. More

This is my second time utilizing CarMax for a vehicle purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. More

The process was fast, efficient, as easy as it could be. The friendly staff makes all the difference. The friendly staff makes all the difference. More

The buying experience was very good, with the sales representative, Riyad, helping us to find the perfect vehicle for our needs, whilst applying no pressure for us to make a decision. However, our exp representative, Riyad, helping us to find the perfect vehicle for our needs, whilst applying no pressure for us to make a decision. However, our experience with the Service Centre was not satisfactory, with our calls going unanswered and a failure to keep us advised on the situation regarding a replacement part that was needed. Hence the 4star rating. More

Fast process. Kind and helpful. Stuck with our appointment time. Was accommodating of physical limitations and made things easier. Kind and helpful. Stuck with our appointment time. Was accommodating of physical limitations and made things easier. More

We had an outstanding experience at CarMax purchasing my daughter Sarah's Honda CR-V Hybrid Sport-L. Ian was fantastic from start to finish. He communicated clearly throughout the entire process, answered e daughter Sarah's Honda CR-V Hybrid Sport-L. Ian was fantastic from start to finish. He communicated clearly throughout the entire process, answered every question, and made what is often a stressful experience feel easy and straightforward. There was no pressure, everything was transparent, and the entire team made the purchase smooth and efficient. If you're looking for a hassle-free car buying experience, I highly recommend this dealership. Be sure to ask for Ian. He provides exceptional customer service and truly makes the process enjoyable. More