CarMax
Sterling, VA
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Efficient and straightforward. Anthony was understanding of our specific needs and facilitated a speedy transaction without much hassle. Facility was clearly well-kept, maintained, Anthony was understanding of our specific needs and facilitated a speedy transaction without much hassle. Facility was clearly well-kept, maintained, and had reliable presence. More
Very busy. Had to home back the next day. Salesman very attentive and knowledgeable. Was given a fair quote for my existing car. Would recommend this salesman t Had to home back the next day. Salesman very attentive and knowledgeable. Was given a fair quote for my existing car. Would recommend this salesman to my friends. Ryan Govione. More
They made the process easy but there was damage to the vehicle I wanted to purchase that was not disclosed on their review, was reported to carfax. When brought to their attention they simply relied with vehicle I wanted to purchase that was not disclosed on their review, was reported to carfax. When brought to their attention they simply relied with they didn’t know anything about it and would not attempt to learn anything because this was a used car, so we could take it or leave it. Felt that was a pretty unprofessional response, especially considering we were more interested in learning what happened and were not trying to negotiate anything. Absolutely will factor into my decision when looking for a new vehicle and my willingness to recommend CarMax to others. More
I recently purchased a Hyundai Elantra Hybrid from this CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was inc CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was incredibly helpful. More
This is our 3rd time buying a car through Car Max, and each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpf each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpful. This time, we had a car shipped to the Dulles location from PA, which turned out to be the one. We especially enjoy the quick process, to include re-titling and licensing through the DMV. More
This is my second time utilizing CarMax for a vehicle purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. More
