CarMax
Akron, OH
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I have nothing but positive experience for my purchase, there was minor communication gap since I was bringing financing from my own bank but eventually got resolved, the staff were kind and helpful there was minor communication gap since I was bringing financing from my own bank but eventually got resolved, the staff were kind and helpful More
This is the 2nd vehicle I have bought through CarMax and have enjoyed the experience. Such an easy process. My daughter in-law has bought through here and I have had clients do the same. have enjoyed the experience. Such an easy process. My daughter in-law has bought through here and I have had clients do the same. More
Very responsive to questions. Smooth buying process. Love the return policy. Number one reason for five star review: easy to talk to a human at the Akron store Smooth buying process. Love the return policy. Number one reason for five star review: easy to talk to a human at the Akron store More
Non-disclosed rust on wheel-well; air conditioning needs charged and no owner's manual. Sales associate at first appointment did not indicate a required proof of funds for downpayment prior to later arrival charged and no owner's manual. Sales associate at first appointment did not indicate a required proof of funds for downpayment prior to later arrival plus vehicle was not ready to drive off lot despite meeting with the first associate earlier in the day to ensure seamless delivery of vehicle which by no means happened as we sat on site at second appointment for nearly 3 (THREE) hours. (Carvana takes literally ten minutes to buy or sell; no hassle, no delays, no xxxxxxxx.) More
Very accomodating. Allen the sales rep and Austin the manager went above and beyond to make our visit and sales experience worthwhile. Highly recommend this dealership. Allen the sales rep and Austin the manager went above and beyond to make our visit and sales experience worthwhile. Highly recommend this dealership. More
