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CarMax

Houston, TX

4.7
92 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 92 reviews

October 13, 2026

Farhad was very helpful and patient when we were having complications with our insurance. He was great from start to finish More

by Venturaben1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad
September 30, 2026

The was the fastest service I have ever received in buying a car. Peter is a great salesman was so quick and knowledgeable. More

by rhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
September 16, 2026

I reserved a truck I wanted to test drive and scheduled an appointment for a Saturday because due to work I couldn’t come during the week. All of this was very easy to do. On that Saturday the truck was re More

by jdreaden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aletress
August 14, 2026

Easy and straightforward experience from beginning to test drive to no hassle deciding to drive away More

by Dereklanthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John
August 04, 2026

John Perry was very helpful. He made sure I got the right vehicle at the right price More

by johnslomcheck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Perry
July 17, 2026

The sale went amazing, John was my salesman. I did an express pick up and walked in and out within 26 minutes. More

by Javonscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
July 11, 2026

Excellent customer service. Did not feel pressured, instead felt supported in my car buying decision. More

by ml006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi and Kristen
June 23, 2026

This is the second Carmax purchase for our family at this location. The first time went well so we decided to buy from Carmax again. The online reservation process was easy, and update emails were helpful. More

by Mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wasoun Cacho
June 21, 2026

A little rough but the sales team worked through the difficulties and got it done. More

by steve_c554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex?
June 18, 2026

Thank you for your cars, the process and customer service. I am a single mother and I appreciate the availability of capital one helping me in a crucial time in my life. Having this car made it easy More

by Tiaraluckett23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
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