Back

CarMax

Charlotte, NC

4.4
24 Reviews

7700 Krefeld Drive

Charlotte, NC

28227

Directions

Filter Reviews by Keyword

By Type

Showing 24 reviews

June 20, 2026

The salesman are ready and eager well equipped know what they’re doing get you a car and get out In-N-Out not to rush but very competent so they don’t waste your time. They keep trying until they get you fi More

by tckelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe. Sanker
June 16, 2026

This ia a great okace to purchase a car. Everything was professional and quick! I highly recommend 10/10!! More

by dayna.cromwell50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
June 15, 2026

The absolute easiest and stress-free way to purchase a car. This was our 4th purchase through CarMax. Our sales associate Caveh is the BEST...feels like we are being helped by a friend and not a salesma More

by itsgeorgia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caveh
June 10, 2026

Very happy with the service on-line and in the store. Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Kilpatrick
June 08, 2026

I have bought several cars from here. My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is More

by Suttermaurice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
June 06, 2026

I went in nervous and the salesman David made my transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv. More

by cuffie18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davis and Elays
May 30, 2026

experience was okay to say, one of the business office workers was extremely rude. also still haven’t received title for my car and it’s been a month More

by zsax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ryan
May 30, 2026

The windows were full of streaks , almost couldn't se out of them the next day More

by BM9133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
May 30, 2026

DreWan was the main reason we came back to buy from Carmax. He was genuine, kind, honest and caring. More

by prplgds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DreWan
May 29, 2026

Dre was awesome! ! This was the first time I purchased a vehicle and I didn’t feel hassled in the process. Purchasing a vehicle is supposed to be a fun experience and More

by A.S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre