CarMax
Charlotte, NC
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This is the worst dealership ever. Make sure you leave the dealership with GAP INSURANCE IF THEY DON'T OFFER YOU GAP INSURANCE DO NOT LEAVE With THAT VEHICLE BECAUSE IT IS PRICED WAY O Make sure you leave the dealership with GAP INSURANCE IF THEY DON'T OFFER YOU GAP INSURANCE DO NOT LEAVE With THAT VEHICLE BECAUSE IT IS PRICED WAY OVER THE THE MARKET VALUE OF THE VEHICLE AND IF SOMETHING HAPPENED CARMAX WILL NOT WORK WITH YOU ALL THEY WOULD DO IS LOWER DOWN YOUR PAYMENT YOU WILL STILL BE PAYING INTEREST AND A LITTLE BIT OF MONEY YOU PAYING ALL YOU PAYING IS INTEREST AND PAYING NOTHING ON THE LOAN ITSELF SO I HAVE ASKED YOU DO NOT LEAVE THAT DEALERSHIP WITHOUT A GAP WARRANTY LET THAT BE A RED FLAG FOR YOU THEN YOU MIGHT WANT TO CHECK THE PRICES OF THE VEHICLES THEIR PRICE WAY OVER THE MARKET VALUE I DON'T ADVISE ANYONE TO GO THERE TO DEAL WITH THIS COMPANY THEY ARE THE WORST TO DEAL WITH AND THEN WHEN YOU CALLED TO TRY TO TALK TO SOMEONE ALL YOU DO IS GET SOMEONE TO LISTEN TO YOU THEY NEVER PUT YOU THROUGH TO A SUPERVISOR OR ANYBODY THAT CAN HELP YOU DURING THE SITUATION RED FLAG RED FLAG RED FLAG BE VERY CAREFUL AND USE PRECAUTION WHEN YOU GO TO THAT DEALERSHIP More
The vehicles sold here are not throughly checked out before sold.My car I bought here was mine for less than a week then so many major things wrong was in the shop for weeks. before sold.My car I bought here was mine for less than a week then so many major things wrong was in the shop for weeks. More
We had a very good experience purchasing our truck from Carmax. This is at least the 15th vehicle we’ve gotten from Carmax because of the easy sales process. Carmax. This is at least the 15th vehicle we’ve gotten from Carmax because of the easy sales process. More
My salesman, Mitch, was very professional and worked hard to find a car that would fit my budget. My last car was from CarMax and I would buy another one from that dealership as well. to find a car that would fit my budget. My last car was from CarMax and I would buy another one from that dealership as well. More
Jon, my salesman, was amazing. I had an appointment for Monday, but decided to show up unannounced on Sunday. I was told there was a queue of 5 people. Oh well, gotta live with my I had an appointment for Monday, but decided to show up unannounced on Sunday. I was told there was a queue of 5 people. Oh well, gotta live with my choices...that's why you make appointments. After being told an hour wait, I was grabbed in 15 minutes. The process was insanely simple. Everyone was great to talk with. They were accommodating and gave me a good value on my trade in. 100% would buy another car from them. More
