CarMax Phoenix-West Valley

If I had questions about the process I would reach out to the folk at the phones west valley and they would answer them quickly, professionally and with ease. the folk at the phones west valley and they would answer them quickly, professionally and with ease. More

Easy process of buying a vehicle. Staff very friendly and transparent with absolutely no pressure to make a decision. Staff very friendly and transparent with absolutely no pressure to make a decision. More

Incredible experience will definitely be using them in the future! They’re not pushy much better than any dealership!!! Everyone was very helpful! the future! They’re not pushy much better than any dealership!!! Everyone was very helpful! More

Very nice service and a good experience . Sales rep Eric was great and very knowledgeable Sales rep Eric was great and very knowledgeable More

All went smoothly. Representative was helpful and efficient and answered all our questions. Everything went well without big surprises. Representative was helpful and efficient and answered all our questions. Everything went well without big surprises. More

Great co-operations between three dealerships in order to complete the sale and delivery. Thank you very much. to complete the sale and delivery. Thank you very much. More

Jacob was really easy to work with cool kid. He made experience very easy love CarMax will always come back. He made experience very easy love CarMax will always come back. More

The Customer Service was great! !! It was a fast car buying experience!!!! My Salesman Jeff was great!!!! !! It was a fast car buying experience!!!! My Salesman Jeff was great!!!! More

I bought the car with no hassles! The process took 2 hours from test drive to keys in hand. The process took 2 hours from test drive to keys in hand. More

On 3/19 I saw that a car I had been interested in moved from a location in Gilbert to a location in Tolleson. (I had attempted to contact the Gilbert location before the car had been moved, but no one got from a location in Gilbert to a location in Tolleson. (I had attempted to contact the Gilbert location before the car had been moved, but no one got back to me.) I sent an inquiry to Tolleson even though that is a bit of a drive for me. Three days later on 3/22 I finally heard back from someone who stated the vehicle was on "hold" for another customer, but that they suspected the customer was going to be a "no show" and that the car would be available in a "couple of days". I stated I would like to schedule a test drive in 2 days and never heard back from anyone. More