CarMax Phoenix-West Valley

very clean, friendly knowledgeable staff. sell and purchase transactions were done quickly to our satisfaction sell and purchase transactions were done quickly to our satisfaction More

Very good experience in general. Pleasant encounter, no pressure as long as one knows there is no possible price dealing. Fast service. Cleanest preowned car I ever bought. Pleasant encounter, no pressure as long as one knows there is no possible price dealing. Fast service. Cleanest preowned car I ever bought. More

The sales manager was very easy to work with. I had a very frustrating experience as I had issues with the car I purchased the moment I drove off the lot. Key fob had a dead battery, after fillin I had a very frustrating experience as I had issues with the car I purchased the moment I drove off the lot. Key fob had a dead battery, after filling the fuel tank and driving for 30 min the car quickly filled up with gas fumes, and now weeks later the car had a tick on cold start. Most of these things should have been noticed by the dealer or previous owner before selling the car to me More

Great experience and timely communication throughout entire process. I am extremely satisfied with my purchase from CarMax. entire process. I am extremely satisfied with my purchase from CarMax. More

Very proffesional and helpful team. They took care of everything in a timely matter. Will recommend to friends They took care of everything in a timely matter. Will recommend to friends More

Ease of service. Salesman was knowledgable , friendly and most important he was NOT pushy. Great experience with him. This was my third purchase from CarMax. The othe Salesman was knowledgable , friendly and most important he was NOT pushy. Great experience with him. This was my third purchase from CarMax. The other two purchases were made at locations in Wisconsin More

The communication between me, the Phoenix West, and CarMax Escondido locations was excellent all along the way, with every issue receiving professional and prompt service all along the way. I have purc CarMax Escondido locations was excellent all along the way, with every issue receiving professional and prompt service all along the way. I have purchased and sold all my vehicles through CarMax for years, and will continue to do so. More

Sergio’s customer service is second to none. I’d highly recommend him and Carmax to anyone looking for a new car. I dreaded the hassle of working with pushy dealership salesmen, but Sergio was I’d highly recommend him and Carmax to anyone looking for a new car. I dreaded the hassle of working with pushy dealership salesmen, but Sergio was professional, knowledgeable, personable, and exceeded all of my expectations. Going above and beyond to make my experience thoroughly enjoyable, Sergio made purchasing a new car fun again! Thank you!! More

Express checkout was fast and convenient. No problems i was happy with over all customer service No problems i was happy with over all customer service More

Our car was not detailed when picked up from buying online. It was so wrong. online. It was so wrong. More