CarMax Phoenix-Gilbert

Good experience, the staff went the extra mile to make sure the transaction completed smoothly. 10 day return policy is rare to see in the auto industry so that provided additional confidence in the purch sure the transaction completed smoothly. 10 day return policy is rare to see in the auto industry so that provided additional confidence in the purchase. Staff was transparent about vehicle history and condition which I appreciated. More

The experience was absolutely "Wonderful" No Stress Service! My salesperson was able to take care of everything that we needed. Service! My salesperson was able to take care of everything that we needed. More

Quick and easy. Much easier and less stressful than other dealerships. I was able to pick the vehicle I wanted and select my financing. Much easier and less stressful than other dealerships. I was able to pick the vehicle I wanted and select my financing. More

The online selection and approval process was quick and easy. Dolores made pick up a pleasure. easy. Dolores made pick up a pleasure. More

Quite a few models to choose from and our salesperson was very knowledgeable and helpful very knowledgeable and helpful More

This was a wonderful experience for my first time buying a car. There was no hassle or hidden fees. The agent was very helpful and friendly. I will definitely be going back and spreading the word. a car. There was no hassle or hidden fees. The agent was very helpful and friendly. I will definitely be going back and spreading the word. More

Sales person great, however vehicle detailing was awful, had to pay another company to clean vehicle as it should habe been done. had to pay another company to clean vehicle as it should habe been done. More

We had a great experience selling my car and purchasing a new (to us) car. We loved being able to test drive a variety of cars and felt confident with the decision we made. On the drive home I noticed tw new (to us) car. We loved being able to test drive a variety of cars and felt confident with the decision we made. On the drive home I noticed two small cracks in the windshield that I hadn’t noticed initially. I texted our salesperson and they had me come in the next day to get them patched free of charge. They also assured me they would replace it free of charge if the cracks spread in the next 90 days. Very happy with the customer service! More

Very well organized company. Bought a car I had previewed on-line and sold them a very new truck. They gave me the best trade-in on my truck and a car that was everything they Bought a car I had previewed on-line and sold them a very new truck. They gave me the best trade-in on my truck and a car that was everything they claimed it to be. My dealer rep Steve was excellent. Walked us through the whole process, was very professional and knowledgeable, as well as patient and attentive. Great overall experience. More

Had an incredible experience, everyone was wonderful, helpful and went above and beyond for us. Thank you! helpful and went above and beyond for us. Thank you! More