CarMax Lynnwood

Easy and quick at the dealership. I was surprised the car wasn't detailed and as clean as I would expect from a dealer. The sales staff was good though. I was surprised the car wasn't detailed and as clean as I would expect from a dealer. The sales staff was good though. More

Car was very dirty. Not all the damage was represented in the ad. Perfume smell in the car was nauseatingly strong. Petroleum product used on tires is messy and sticky a Not all the damage was represented in the ad. Perfume smell in the car was nauseatingly strong. Petroleum product used on tires is messy and sticky and ended up all over the side of the car. Purchase took too long. Sales person said that the model I just bought has many electrical problems and I should buy a warranty from Carmax. Didn’t mention that issue before I bought the car. Said car had zero accidents but found a body shop sticker in the door frame. Engine compartment had mouse poop. Food crumbs inside. I would like more attention to detail and a more streamlined buying process. Especially when paying cash. Less talk about sales persons personal life. More

Sales rep was amazing! !! Well everyone who assisted him with helping me. My son and I rode off happy in our new car !! Well everyone who assisted him with helping me. My son and I rode off happy in our new car More

The process was reasonably seamless. Marcus at the Lynnwood location was a pleasure to work with during the entire transaction. Marcus at the Lynnwood location was a pleasure to work with during the entire transaction. More

It was nice to deal with a place where the price was set, and there was no pressure to haggle. and there was no pressure to haggle. More

They made it easy to work with and the agent was outstanding. Answered all our questions and concerns. outstanding. Answered all our questions and concerns. More

CarMax sold us a car, knowing it had a faulty battery. (The car wouldn’t start when we went to test drive it.) We bought it, paid cash. When the battery failed on the second day we owned it, they said t (The car wouldn’t start when we went to test drive it.) We bought it, paid cash. When the battery failed on the second day we owned it, they said they would reimburse the replacement cost. They ghosted us instead. No calls, no texts answered. For the cost of a replacement battery, they lost future car sales from us. Very poor experience. More

It was an amazing experience and and the associate I worked with was amazing! I definitely will purchase from them again. worked with was amazing! I definitely will purchase from them again. More

The two people i met ( Janice and Marcus) are easy to work with and they're very helpful as a first time buyer work with and they're very helpful as a first time buyer More

I wasn't going to buy a car, just look! The process was easy and really fun. Everyone at the store was really nice and took care of me since I was there for such a long time, drove a bunch The process was easy and really fun. Everyone at the store was really nice and took care of me since I was there for such a long time, drove a bunch of cars. More