CarMax - Garland
Garland, TX
Filter Reviews by Keyword
By Type
Showing 77 reviews
This car was for my son in Poland. He took care of most of it by phone and text with Bashah. Bashah and Hawar were GREAT to work with. About a year or so ago we worked with Chris Br He took care of most of it by phone and text with Bashah. Bashah and Hawar were GREAT to work with. About a year or so ago we worked with Chris Briggs on my wife's Toyota Corolla and Chris was also excellent to work with. At that time I wrote up a report with pictures and published on facebook about CARMAX and Chris and brought a copy and gave to a manager at Carmax. I've promoted carmax to lots of people as you guys are doing a GREAT job and I believe in giving credit where it's due. Also, something that would help my wife, Ruby, and I would be to check out our travel website www.bobshaw.info and get your own free login and save good money when you travel. Also, if you would like to work from home part time in promoting our travel company please contact me. I left some flyers with Bashah, Hawar and Chris. Any profits that Ruby and I make helps support special needs/autistic children and our Church. I will keep promoting Carmax by word of mouth every chance that I get as you guys are great to work with. My next car will come from Carmax.. Hope my review will help someone. Thanks Bob Shaw in Garland 214 727 6966 www.bobshaw.info ( Free personal website with login ) bobshawassociates@gmail.com PS Our company is growing/expanding and simply looking for some good people to grow with us and doesn't interfere with your full time job. Looks like we are developing a profit sharing type plan for us reps. We have live zoom presentations several times a week. Thanks again. More
Attention to the customer, making sure that your purchase is right for you. Easy and smooth transaction. I have purchased many vehicles from CarMax in the past. Never an issue has arisen. purchase is right for you. Easy and smooth transaction. I have purchased many vehicles from CarMax in the past. Never an issue has arisen. More
I had used this dealership before and had been highly satisfied. I found the vehicle I eventually purchased on line and reserved a test drive. My in person experience was positive from arrival at the dea satisfied. I found the vehicle I eventually purchased on line and reserved a test drive. My in person experience was positive from arrival at the dealership through the delivery of my new vehicle. I believe the price was fair; I was offered a reasonable amount for my old vehicle and the transaction from arrival to actual delivery of my new vehicle was timely. The staff with whom I interacted were friendly, courteous and efficient. I'm satisfied with the process and can recommend this dealership. More
Sales experience was adequate. Vehicle was functionally acceptable, but erroneously described as smoke free. Although the store’s sales operational manager OK’d a work order fo Vehicle was functionally acceptable, but erroneously described as smoke free. Although the store’s sales operational manager OK’d a work order for smoke smell treatment, there has been zero followup nearly a month later - even after reconfirming their commitment to remediate. I would not recommend this location. More
Our sales associate Moeed was so helpful. He went above and beyond to help us. After we purchased the vehicle there were a few issues that needed to be addressed - and we were well taken ca He went above and beyond to help us. After we purchased the vehicle there were a few issues that needed to be addressed - and we were well taken care of. All responses were very supportive and solution focused. We will forever buy our cars from this CarMax dealer. More
Amazing place. With amazing customer service. I felt like they made everything with the process go so smoothly. Definitely recommend. 10 out of 10! With amazing customer service. I felt like they made everything with the process go so smoothly. Definitely recommend. 10 out of 10! More
I like that it has a different concept than most car dealerships. I really enjoyed working with Moeed Akhlaque. Great guy! He laid everything out for me so it was easy to understand and this was the fir dealerships. I really enjoyed working with Moeed Akhlaque. Great guy! He laid everything out for me so it was easy to understand and this was the first time I bought a car on my own, without husband or a family member. I will definately promote Carmax for anyone I know who is looking in the market to buy a car. Thanks so much for the easy way to purchase a car and keep finding great people like Mr. Aklaque! More
First off this experience is one of the worst I’ve ever had at Car Max. First it started off great I already have my vehicle picked out then I had it shipped in, but after that point it was all downhill.. had at Car Max. First it started off great I already have my vehicle picked out then I had it shipped in, but after that point it was all downhill.. I decided to go ahead and let them appraise my 2018 BMW window. Appraiser came back with my vehicle she had broken the driver side seat. I took them a week to fix it. Then the new BMW that I purchased came in and BMW had three missionary run flat and a vantage tire that did not match the. The lady that I was dealing with tried to offer me $100 to replace the tire on my own. I had to inform her that that was a $400 tire. Took them another week to replace my tires. More

