CarLotz Chesapeake

Can't say enough good things about CarLotz. An exceptional experience in every aspect. I wanted to trade my car in and had been to the usual dealer route. Found a car I liked and was offered a 'lo exceptional experience in every aspect. I wanted to trade my car in and had been to the usual dealer route. Found a car I liked and was offered a 'lowball' trade offer. I had done my homework and knew what my car was worth. They offered low wholesale for my car, which was spotless and didn't have a scratch. I walked out. Found a vehicle of interest that was at CarLotz. Good price, and near exactly what I was looking for. So off I went. They were professional and not pushy (note that they don't work on commission!!). Pricing was upfront and all inclusive (cost, their selling fee, tax, tag, and title) without a bunch of useless haggling. They even let me take the vehicle for an independent mechanic inspection (AAA Care Care Center for $116 -- a bargain for peace of mind and a 2 hour complete top to bottom inspection by a certified mechanic). The inspection confirmed that the car was in great shape and CarFax was provided by CarLotz as well. Bought the car and told the CarLotz folks that I would like them to sell my car. They appraised the car and made all arrangements for selling it at a fair price. They took care of everything -- prep, inspection, pictures, web advertising, test drives -- all I had to do was complete some minor paperwork, sign over the title, and pick up my check following the sale. ABSOLUTELY PAINLESS PROCESS FROM START TO FINISH. Took 10 days and $3,300 (44%) above what the lowball dealership wanted to give me. I now have a great vehicle that fits my needs and have sold a vehicle at a fair price. The staff at CarLotz made the whole process of buying and selling a car easy. I can't say enough good things about how I was treated. I doubt I will be heading back to a dealership in the future -- they still play the stupid games, like let me talk to my manager and they try to confuse everything with a bunch of smokescreen garbage. I know where I will be going the next time I want to buy or sell a car. Can't say enough good things about the whole experience of buying and selling through CarLotz. They are the best. More