CarHeroes - Tampa

Rob was so lovely during my experience. I absolutely LOVE my equinox. By far the best car shopping experience I have had. Was a calm and inviting environment and never felt pressured. Will I absolutely LOVE my equinox. By far the best car shopping experience I have had. Was a calm and inviting environment and never felt pressured. Will recommend them anyone who is interested in buying a vehicle to visit you guys! More

When you are in the market to purchase a vehicle, you usually do due-diligence and ask questions, like "what are fees above the advertised price etc.. We did that and got all our information BEFORE we usually do due-diligence and ask questions, like "what are fees above the advertised price etc.. We did that and got all our information BEFORE we went the see the vehicle. In fact the one we wanted sold the night before we were meant to go, and they texted us to let us know. They still had inventory so we went. What a pleasant surprise, knowledgeable people who could show us all the trucks and answer all our (and there were many) questions. No pressure, just transparency - what a unique difference. Then we met with the owner who crunched our numbers, and we infact went in with a pre approved loan and he was able to better our interest rate with our same lender (who does that?) They came in where I wanted to be and that was great. Then on to final section, and they offer the warranty, first instinct was not to do it, but after conversation it made sense, ( I was not sold, I was educated). I had interactions with 3 departments and to be totally straight - it has changed my opinion of 'buying a second hand vehicle'. Really nice personable people who actually enjoy what they do and understand vehicles and people. 10 stars hands down. Oh and have to say our trade in had a cracked radiator, which they bought to our attention (without shame with photos') and we still got top dollar for it - could not be happier. More

Tried to make a deal with them on a Camaro that was online prior to making the trip up to CarHeroes - as the price advertised seemed too good to be true. Had my son drive up and view the vehicle, whic online prior to making the trip up to CarHeroes - as the price advertised seemed too good to be true. Had my son drive up and view the vehicle, which I then followed up on. The simple truth is that they love to play games. They absolutely would not even discuss pricing until we drove there - which clearly would have been a waste of time - as there are deals done daily, online and via phone, for cars all over the country. We have done such deals in the past - reputable car dealers have no problem putting an honest deal together without baiting the customer into the store. Other reviews that have claimed they bait & switch are dead on. If you want a Miami like car buying experience right here in Tampa - then this is your spot! More

Classic bait and switch stereotypical shady car dealership. The price advertised comes with 6k+ of dealer fees, price listed is to get hits and views. If you try to cancel the services they make yo dealership. The price advertised comes with 6k+ of dealer fees, price listed is to get hits and views. If you try to cancel the services they make you purchase, they will ignore you and wont refund your money More

By far the best prices that I've seen out the door for 4x4 trucks in all of Florida. I ended up buying a 2021 F-150 with 36k miles on it, Fully loaded for $5,000 less then my local dealership in Lakeland. 4x4 trucks in all of Florida. I ended up buying a 2021 F-150 with 36k miles on it, Fully loaded for $5,000 less then my local dealership in Lakeland. More

Everyone at this dealership was great! Rob "Pinto" was really helpful and I loved that he answered all my questions. I love the no haggle pricing since that means I would get the best pric Rob "Pinto" was really helpful and I loved that he answered all my questions. I love the no haggle pricing since that means I would get the best pricing. Honestly, the truck that I wanted from their dealership was $3k-$5k less than anything I could find near my house. So that’s why I didn’t mind driving 2 hours away to get the car I wanted. If you’re looking for a truck, I highly recommend using this dealership! Thanks for a great experience! More

Zach was great! You need to go see him for any help with a car purchase! He did everything he could to get me into the car I wanted! Even better, it's easy to talk t You need to go see him for any help with a car purchase! He did everything he could to get me into the car I wanted! Even better, it's easy to talk to staff and process! You won’t be disappointed! More

My overall experience was so wonderful with this dealership! Pinto was so helpful in finding us the perfect SUV, he was happy to answer any questions and make sure we found something within our budg dealership! Pinto was so helpful in finding us the perfect SUV, he was happy to answer any questions and make sure we found something within our budget. When my husband needs a new truck, I already know where we will be going. I can’t say enough good things about them! More

Their scheme is simple. They get your attention with lover prices and then their job is to get you into their office. Once you there they will put all kind of fees on that l They get your attention with lover prices and then their job is to get you into their office. Once you there they will put all kind of fees on that lower advertised price and will try to convince you that it’s a good deal and those are regular fees you pay at any other dealer. Your final price out the door will be much higher than their competition. In my opinion that is fundamenty wrong approach in doing business when you are trying to mislead your customer from the beginning like a con artist would do to its victims. It does not matter which sales person you will talk to it’s the fees that is the driving factor for them. More

We went in to see a truck that was $46,000 after their fees and STUFF the truck was $56,000. I don't think so!!! fees and STUFF the truck was $56,000. I don't think so!!! More