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Car Vision Nissan - Service Center

Hazleton, PA

4.4
175 Reviews
Call Service Center (570) 304-6257

175 Reviews of Car Vision Nissan - Service Center

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December 13, 2024

It was easy to schedule the apt and the repairs were done quickly. The experience was easy More

by mellis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 16, 2024 -

Car Vision Nissan responded

Thank you for your feedback! We're so glad to hear that scheduling your appointment and getting the repairs done was a quick and easy process. We always strive to make every part of your experience as smooth as possible. We appreciate your trust in us and look forward to serving you again in the future!

December 07, 2024

Excellent service, communicated with me throughout the whole process and finished my car in a timely manner More

by dm0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 09, 2024 -

Car Vision Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at CarVision. Providing clear communication and timely service are top priorities for us, so we're glad to know we met your expectations. We appreciate your trust and look forward to assisting you again in the future! Safe travels!

November 17, 2024

The service was very good and the work was also very good. Service managener and technician both gave detailed information on the work being done. More

by dlmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Car Vision Nissan responded

Thank you for sharing your experience! We're so glad to hear that both our service manager and technician provided you with detailed information and ensured the work was done to your satisfaction. We truly appreciate your feedback and are happy to know you had a positive experience. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again! 😊🔧🚗

November 06, 2024

I purchased a 2012 jeep grand cherokee L from this dealership and 60 days later they are still providing excellent service and standing behind the vehicles they sale. I had a minor leak in a coolant h More

by Mr.FKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaddai Trimmingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt the service Manager (5 star) and Dania the customer service representative (5 star)
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Nov 07, 2024 -

Car Vision Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that Matt and the service team were able to take care of your coolant hose issue and that we were able to provide you with excellent service even after the 30-day warranty period had passed. At CarVision, we strive to stand behind every vehicle we sell and offer peace of mind to our customers long after the sale. We’re honored that you trust us enough to bring your mother in for her next vehicle, and we look forward to helping her find the perfect car as well. Thanks again for choosing CarVision, and we’ll be here whenever you need us! Safe travels in your 2012 Jeep Grand Cherokee L!

Nov 09, 2024 -

Mr.FKH responded

Hey, thanks again Car Vision and i made a typo in my post🤦🏾. I purchased a 2021 Jeep Grand Cherokee L. I’ll see you guys soon as my mom is ready to move forward on her next vehicle.

October 14, 2024

Excellent experience buying a pre owned vehicle. Absolutely no pressuring; no desperation; professional and kind interaction and process. Willing to hold vehicle until funds were ready. Had vehicle More

by elculver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Car Vision Nissan responded

Thank you so much for taking the time to share your wonderful experience at CarVision! We are thrilled to hear that you found our buying process enjoyable and that our team provided the professional, respectful service we strive for. We believe in creating a pressure-free environment where our customers can make informed decisions, so we’re delighted that you appreciated our approach. It’s also great to know that we were able to assist you with holding the vehicle until you were ready. Your feedback motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We wish you many happy miles in your new vehicle!

October 08, 2024

I purchased a car from them and the said they put in an extended warranty. (Added to my price) Come to find out they put in the worse one that doesn’t cover anything and there is already something that nee More

by njfae3318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The ones u dealt with are not pictured
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Oct 08, 2024 -

Car Vision Nissan responded

Thank you for sharing your experience with us. I sincerely apologize for your disappointment regarding your purchase and the warranty issue. We aim to provide transparent and comprehensive options to all of our customers. Your feedback about the warranty and the lack of options presented is crucial to us. We always strive to ensure that our clients fully understand all available choices. We will address this with our team to prevent it from happening in the future..

September 15, 2024

they have great customer service very professional and friendly they work very neat and clean waiting time it’s really easy great job More

by albery8207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
front desk service department
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Sep 16, 2024 -

Car Vision Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Carvision. Our team takes pride in providing professional and friendly service, and we're delighted that our efforts to maintain a clean and efficient environment met your expectations. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thanks again for your support!

August 15, 2024

Extremely helpful and honest when doing repairs. Purchased a vehicle and noticed some issues and they corrected them immediately! More

by Keith & Kristel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianna Saullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Car Vision Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was extremely helpful and honest with your repairs. It's important to us that any issues are addressed promptly, and we're glad we could correct them right away. Enjoy your new vehicle, and feel free to reach out if you need anything else!

June 27, 2024

Very friendly shop manger got me taking care of as soon as he could. Had someone pick my vehicle up too More

by rayfryedlp24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle is service
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Jun 28, 2024 -

Car Vision Nissan responded

It's great to hear that they arranged for someone to pick up your vehicle promptly. If there's anything else you'd like to share or if you have further feedback, feel free to let us know!

June 03, 2024

Ms Dania always serving with a great smile, very attentive, she is awesome 😃, she make my day!! More

by maconstanzagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianna Saullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mabelis Brito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schaeffer, Tiffany Smalec
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Jun 04, 2024 -

Car Vision Nissan responded

Thank you for your kind words! We're thrilled to hear that Ms. Dania's attentiveness and great smile made your day. We look forward to serving you again!

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