Car Vision Nissan

The managers were rude and unprofessional. I told them they promised me my keys when they agreed to drop off my car this Monday and keys. This was said to me at the time I was signing there we I told them they promised me my keys when they agreed to drop off my car this Monday and keys. This was said to me at the time I was signing there were three staff there. Alejandro was not. When I called the dealer the managers declined that this was said to me and passed the phone from one manager to another. The last person I spoke to claimed to be the entire dealership owner and said his name was Angel Bolton. He was very rude and said “Ok you are not getting a spare and that’s it!”He was laughing and was just so rude to me when I was asking to speak to someone higher up. I eventually hung up on him. He also lied and told me his was Angel Bolton when in fact his name is Anthony Bolton as I looked it up. I wrote to the CEO which I found online David C. There were many things I questioned during my sale process since I have bought used new cars before. I bought my Jeep from the Nissan dealer right around the corner of my home last Dec. and they made a spare for me. They treated me like gold. I bought a Honda recently too for my son from Harrisburg Honda and they treated me great too. Yet I make the impossible trip to your location being that I just had a hysterectomy 14 days ago to help my 18 year old daughter have a good reliable car for work and school and I get treated like crap my spare key I was promised. I’ve been under a lot of stress after my recent ovarian cancer diagnosis and I have just been trying to take care of things one day at a time as I also recover. I saw this Toyota online and despite it being 1.5 hours away, I decided to go and asked my 83 year old father and 78 year old mom to come with me since I’m a single parent. We waited four hours for the paperwork process. I found it strange that I asked the sales person Alejandro to tell me what was the interest rate and they didn’t tell me until I was signing for the loan that’s when they told me. I would have decided to not have a co-signer with that 8 percent but I had no choice to change things around as I was in pain and discomfort from my surgery so I felt obligated to just sign. But while I waited I asked Alejandro for the back tires to be replaced as they were very poor and super low. The manager in which Alejandro went to three times kept saying no. I practically had to beg him. He had wanted me to return to the dealer in two months for replacement. In which that didn’t make sense but he finally agreed. Why would you try to sell a car for over $20,00 dollars with 2 poor rear tires and in my condition with having to do chemo soon, I wouldn’t have been able to return. After much begging Alejandro finally said that manager agreed and since the shop closed at 5 to do the tire exchange Alejandro agreed to bring me the car on Monday. At this point I want my spare key if your staff promised that then you should comply and not treat me like I didn’t put $7,000 down in cash. I have no more money and a bunch of medical bills to pay. It’s only fair that your dealer does the right thing to make right and write up Anthony Bolton for his full unprofessionalism and disrespect and lying about his name and being the dealers owner. My number is 610-823-6500. More

When it came time to finalize the paperwork there were a couple add ones that I didn't ask for that needed to be taken off couple add ones that I didn't ask for that needed to be taken off More

Service representative was impressively courteous, helpful and pleasant. Looked up all information on my recall notice. Explained the procedure and how long it would take. The waiting area was well helpful and pleasant. Looked up all information on my recall notice. Explained the procedure and how long it would take. The waiting area was well stocked with Kering coffee. Chairs were comfortable and area wasn't noisy. I would recommend this dealership to any Nissan owners. More

Excellent customer services, and loving my new SUV! !!! Thank so much for all the support !!! Thank so much for all the support More

Astrid made the process of purchasing my first vehicle incredibly easy and pain free. I recommend this place to anybody interested in purchasing a car. incredibly easy and pain free. I recommend this place to anybody interested in purchasing a car. More

Astrid was knowledgeable and friendly. I loved dealing with her. Everyone at this dealership went out of their way to be helpful. When I drove by the dealership I knew I needed the Nissa I loved dealing with her. Everyone at this dealership went out of their way to be helpful. When I drove by the dealership I knew I needed the Nissan Pathfinder. . More

It is a little hard to reach if you’re not from here, but once you get here, the service and the stock is amazing. once you get here, the service and the stock is amazing. More

Sales group was very helpful. My experience was fast, easy and pleasant. Would gladly refer anyone with hopes of getting a new or certified vehicle from carvision. My experience was fast, easy and pleasant. Would gladly refer anyone with hopes of getting a new or certified vehicle from carvision. More

I had no problems with the deal, every thing went smooth, they even delivered the truck to my home. they even delivered the truck to my home. More

The service dept has always given me prompt service. The waiting area is clean. The staff is very pleasant and keeps you updated on how things are going with any maintenance they do. Would highly rec The waiting area is clean. The staff is very pleasant and keeps you updated on how things are going with any maintenance they do. Would highly recommend them! More