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Car Town Kia USA
Nicholasville, KY
516 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 516 reviews
July 19, 2023
I just got our Kia Forte from Car Town Kia. I have never bought a vehicle before with such an easy and stress-free manner with the help of Jessica Yadai. She was of great help answering all que I have never bought a vehicle before with such an easy and stress-free manner with the help of Jessica Yadai. She was of great help answering all questions, also the finance department were fantastic!! Jessica, Eric Duffy and Bruce Thompson!! Thank you for all the work!! I will chose this place over again. More
by yohan1ko
Employees Worked With
Jessica Yadai, Eric Duffy, Bruce Lee Thompson
July 11, 2023
The parts department is,horrible. No one runs tge department. One lady in front knows nothing. They never call you to tell you your parts have arrived. Very poor experience thus far No one runs tge department. One lady in front knows nothing. They never call you to tell you your parts have arrived. Very poor experience thus far More
by worth.blackwelder
Employees Worked With
Cade my salesman is great. Your parts department is very weak
July 10, 2023
The building and waiting room were very clean and they had light refreshments. The wait time was a little long, but it was to be expected at a dealership service shop. had light refreshments. The wait time was a little long, but it was to be expected at a dealership service shop. More
by sextoni
Employees Worked With
Unsure of Names
July 08, 2023
I tried for 3 weeks to get an appointment, never got a return phone call. When finally talked to someone, it took way too long to get the appointment. I had an appointment at 9:00am, got there at 8:30, return phone call. When finally talked to someone, it took way too long to get the appointment. I had an appointment at 9:00am, got there at 8:30, for a simple oil and filter change and inspection. My car was not finished until 11:30. The wait was much too long. The people were nice and very polite but the wait was NOT acceptable. Please address this issue. My time is important too. I did not expect to lose a 1/2 day of work. More
by Kia owner
Employees Worked With
Anthony Loechel
July 03, 2023
There is no truth to what they say to get you to buying a car. They rush you and lie to you to buy the Extend Warranty. They might as well be part of those spam warranty call scams. I was told part of the wa car. They rush you and lie to you to buy the Extend Warranty. They might as well be part of those spam warranty call scams. I was told part of the warranty was part of the free oil changes. After looking at the contract I saw I paid an extra $500.00 for those oil changes. I paid way over sticker for the car I bought. Nope never again. More
by strotter18@yahoo.com
Employees Worked With
I didn’t deal with any of these ppl but apples don’t fall from a tree
July 03, 2023
Always courteous and helpful on the phone or in person. Waiting area and restroom are clean . I like that they keep you informed of what's going on. I know that they have not forgotten me. Waiting area and restroom are clean . I like that they keep you informed of what's going on. I know that they have not forgotten me. More
by racing.granny
Employees Worked With
Anthony ???
June 30, 2023
Great transaction and DJ was the best. Helped me through all the paperwork and addressed any concerns. This is my second Telluride and I LOVE IT!! I actually came to schedule an oil cha Helped me through all the paperwork and addressed any concerns. This is my second Telluride and I LOVE IT!! I actually came to schedule an oil change and recalls addressed and ended up getting a great trade on my prior Telluride. More
by ruthsh
Employees Worked With
Sorry I am not good at recalling names and his card has "DJ" listed - the BEST!!
