Car Town Kia USA
Nicholasville, KY
Filter Reviews by Keyword
By Type
Showing 516 reviews
Very good experience. Just disappointed on the fact that when I purchased my vehicle, we got the extra service (that we pay for) to have the car cleaned on the inside and Just disappointed on the fact that when I purchased my vehicle, we got the extra service (that we pay for) to have the car cleaned on the inside and they do not do that since 2020. I can not remember the Service Dept. gentleman that I dealt with this time, but each person has been very friendly. More
They are always helpful and very courteous and worked with me on the repairs that were necessary. I have enjoyed dealing with Car Town Kia for the past 11 years. Thanks again. with me on the repairs that were necessary. I have enjoyed dealing with Car Town Kia for the past 11 years. Thanks again. More
Everything was great until I went to pay. I called ahead to get the price of a tire rotation and was given the price of 25.00. My oil change is included with my car payment so I did not have I called ahead to get the price of a tire rotation and was given the price of 25.00. My oil change is included with my car payment so I did not have to pay for that. My recall issue was free of course. So, once everything was completed, they said I needed new wipers and a new air filter. I heard the price of the air filter to be 29.99. as well. So I said I would let my brother do the wipers and since the cost for the filter was not bad. I approved that to be done. When going to pay for everything, the air filter was actually 54.00 and the rotation was 29.99. So I am now out over $80.00 that I had not planned on. I would not have done either one if I had known ahead of time the cost was not what was quoted. Next time I will ask before any work is done so this does not happen to me in the future. More
Every time I go to car town they are amazing with my service and my needs, I never feel like I have asked dumb questions and my concerns are always addressed with professionalism! service and my needs, I never feel like I have asked dumb questions and my concerns are always addressed with professionalism! More



