Car Town Kia USA

My second visit to this "new" facility. 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer communication skills. I conveyed what I needed, and she made sure they successfully completed the tasks. The next visit, we shoot for a 5 out of 5. For the record, Payton and her colleagues scored a 7.5 out of 5 at her prior location. Now, I will assess the cumulative automotive IQ at this location and hope they measure up. Take care of MY automobiles like YOU take care of your family, and we both win!! More

Very nice people on sales and service. Always making customer happy and comfortable. Chris is service very helpful. Always making customer happy and comfortable. Chris is service very helpful. More

The staff are always so accommodating and work very hard to make your visit as pleasant as possible. to make your visit as pleasant as possible. More

I have always experienced great service by the service department staff. Its refreshing to experience old fashioned Customer Service. department staff. Its refreshing to experience old fashioned Customer Service. More

Great place to take your Kia for service. Friendly and knowledgable people. Would recommend to anyone Friendly and knowledgable people. Would recommend to anyone More

All good. Anthony was friendly. Engine light came ON. It was fixed quick and well done. Anthony was friendly. Engine light came ON. It was fixed quick and well done. More

I went in for an oil change service. It was a great experience overall. The rep, Payton, took great care of me to make sure everything was done correctly and that I knew what was going o It was a great experience overall. The rep, Payton, took great care of me to make sure everything was done correctly and that I knew what was going on every step of the way. Honestly, the best service I've had since I bought my car there in 2021.I'm hanging on to her information so I can contact her in the future when I need something. Again, she was fantastic. More

Impressed by friendly personnel and very nice facility. work was done as expected and appreciated free car wash. work was done as expected and appreciated free car wash. More

Mike was friendly and showed me an additional recall on my car and added it to the service, which was quick and well done. my car and added it to the service, which was quick and well done. More

disorganized & unprofessional. . there weren’t signs telling you where to go nor were there any updates on the service of your vehicle. also extremely slow service.. . there weren’t signs telling you where to go nor were there any updates on the service of your vehicle. also extremely slow service.. More