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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.2
515 Reviews
Call Dealership (859) 887-4737
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3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 515 reviews

February 14, 2024

Mike was very professional and helpful when I brought my car in for service. He contacted me promptly when my vehicle was ready and checking out very convenient and fast. More

by eric m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Kirk
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Feb 16, 2024 -

Car Town Kia USA responded

We're delighted to hear that Mike provided you with professional and helpful service during your visit. Your satisfaction is our priority, and we're glad we could make the process convenient and fast for you. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us for your automotive needs!

February 08, 2024

Sometimes have trouble getting parts. But always treated with much respect at all the time More

by terri davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Print
Feb 14, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that you've consistently experienced respectful treatment from us. We understand that obtaining parts can sometimes pose challenges, but we're committed to ensuring that you receive the best service possible. If you ever need assistance or have any concerns, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again!

February 08, 2024

Excellent service, they were very helpful with any questions I had & quick service time they were Awsome More

by jeremyconn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton was the name of my service advisor
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Feb 08, 2024 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 07, 2024

Wonderful experience here. Great staff. Always happy to help and get the best deal to take home More

by jacobfwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Dez, Brandon Miller
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Feb 08, 2024 -

Car Town Kia USA responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

February 06, 2024

Chris Raynor and the team did an incredible job going above and beyond to help close the deal. More

by njoseph9653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ranor
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Feb 07, 2024 -

Car Town Kia USA responded

We are very happy to hear that Chris provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

They are friendly. Helpful and make getting a car easy. They work with you not to mention they have a amazing service team. More

by megancurtis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk
Print
Feb 07, 2024 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

Work with Payton Hale in service or no one. Best experience I have had. I have been there many time but she made it great and very informative. More

by briancollier1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Lewis
Print
Feb 06, 2024 -

Car Town Kia USA responded

We are very happy to hear that Payton provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2024

The people there are great that’s why I keep coming back thank you Payton More

by teresamelton757Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Print
Feb 05, 2024 -

Car Town Kia USA responded

We are very happy to hear that Payton provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Car taken in quickly and service completed in good time. Service person knowledgeable and explained service More

by airaiduk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
Print
Feb 05, 2024 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

My second visit to this "new" facility. 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer More

by DoitToitTruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Hale - service dept.
Print
Feb 02, 2024 -

Car Town Kia USA responded

It's great to hear that your recent visit to the facility was improved compared to the previous one, and that Payton provided excellent customer service. Your feedback and expectations are important, and I hope your next visit earns a 5 out of 5 rating. If you have any more comments or questions in the future, feel free to share. Safe travels!

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