Car Source

I should have read the reviews about Car Source before becoming so frustrated trying to contact them. I have tried every online avenue to contact them including cars.com automated service and Autotrader t becoming so frustrated trying to contact them. I have tried every online avenue to contact them including cars.com automated service and Autotrader then texting the # number listed on all of their listings. It’s an automated service that took my number and email and confirmed it everyday with “someone from our online sales team will contact you shortly” message. I wish you could attach pictures to these reviews. They do not return any messages. It’s interesting to me how they always respond in these reviews that they did respond. Based off of my experience, and most of the reviews, they just don’t respond. After 3 days of trying every online avenue to contact them I had to call to talk to someone. I talked with Hershel. He was nice and confirmed that they still had the car so I drove 30 minutes to check it out. Their prices seem reasonable. The test drive was fine. I just walked away not knowing if I could trust this dealership. Remember this car was EXACTLY what I was looking for and in my price range. I should be in my driveway tonight. I wanted to believe that they did the service on the car I was looking at but I got the impression they just wanted to move cars. The “checklist” of items gone over in service just had a line down it saying everything checked out. Even the engine was checked off as being checked by service and it’s an EV. I really wanted this to be the car I bought. Hershel was quick and easy to deal with and gave me what info he had. I came home and did some more research in Car Source and saw so many people with the same issue. Could that many different people be that wrong so many times? My wish is that they would spend more time making sure people are really being followed up with than trying to discredit the same reviewer complaint on here over and over again. To the manager: Someone is severely dropping the ball following up with online text and email. I would be glad to show you everyone of my Inquiries. Please don’t go after the people wanting to spend money with you, go after the people responsible for their complaints. Again, I wanted to be enjoying this car and not doing a negative review. This is a first for me. Every, I mean EVERY, other dealership I’ve reached out to hasn’t stopped their attempts to connect with me and follow up with emails, texts, and calls. Every one except Car Source. Not even a follow up call after my test drive. More

I made the mistake of purchasing 2 cars from this company. Both cars had issues in no more than 4 months after purchase. The first - the frame needed to be replaced and the 2nd is a catalytic conve company. Both cars had issues in no more than 4 months after purchase. The first - the frame needed to be replaced and the 2nd is a catalytic converter. I understand that they are selling "wholesale" but there is no transparency and I truly believe they fix the cars up just enough to get you off the lot and hold you responsible for whatever happens after that. My credit isn't great but that doesn't mean that I deserve to be taken advantage of either if I can't qualify for one of your better cars...which even that is suspect to me after dealing with these two. I would not recommend this dealership to anyone. Especially if you have less than perfect credit. More

I called before I went down there and they already sold the vehicle I wanted the vehicle I wanted More