
Car Search USA
North Hollywood, CA

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7 Reviews of Car Search USA
Zero would be more reflective of their level of communication. They failed in all respects. did not bother to answer questions or provide any response. this after two separate inquiries. communication. They failed in all respects. did not bother to answer questions or provide any response. this after two separate inquiries. More
Didn't respond to email request, had to call. Very friendly lady, but told me there are "no test drives" allowed. I could come see it but can't test drive. Very friendly lady, but told me there are "no test drives" allowed. I could come see it but can't test drive. More
BE WARNED!!!! I bought a manual transmission 2015 Subaru WRX on the 27th of July and the car seemed to be in great shape and even scored a 92 AutoCheck. On the 25th I bought a manual transmission 2015 Subaru WRX on the 27th of July and the car seemed to be in great shape and even scored a 92 AutoCheck. On the 25th, just two days later. I had notified the manager Kevin, that the clutch was starting to slip but I was reassured that it would be replaced at no charge since I had just bought the car. Alright awesome! Only that a day later the clutch burnt on the highway causing me to get the car towed back to the dealer when I was supposed to be at a funeral. I spent about 4 hours at the dealership only to be told that there was $1500 worth of damage done to the clutch and that I was expected to pay half. I told them I'd review my options since I now had to worry about transportation expenses that they could not alleviate even when work is so difficult at this time because of the COVID pandemic. I left the dealership disappointed in hopes that I'd get a call back soon with a solution. I patiently awaited their call but to no avail. This was starting to frustrate me so I decided to call on the 1st of August just to be informed that they haven't even checked the car. On top of this, I made another call the following Monday to receive some good news but was informed that they were now looking at $2000 worth of damage and was still expecting me to pay $800 even with my current hardships. I told them that now I wanted to review my legal options since the fees were starting to stack up even with communication being so grim. They immediately responded to this saying to not worry and that now I would only pay $600. I responded that I'd think about it and would like to pick up my insurance documentation I had left in the vehicle along with my contract for my attorney. When I arrived and grabbed my documents from the glovebox, all the documents I needed were gone! Turns out that it was the manager's day off and I'd have to wait another day to receive all my documents again. I am currently still talking to an attorney and hoping to take action so something like this won't happen to anyone else again. More
Great experience overall bought 2017 Jeep Wrangler and traded my car price was fair and the personnel were helpful I’m in the market to buy another car definitely I wi overall bought 2017 Jeep Wrangler and traded my car price was fair and the personnel were helpful I’m in the market to buy another car definitely I will give them a first look More
Junk cars Please run as fast as you can away from this so called car lot. they are shysters they will sell you a junk car and then lie without hesitation when i Please run as fast as you can away from this so called car lot. they are shysters they will sell you a junk car and then lie without hesitation when it comes to getting your money. Once again do not shop at this car lot. They sold me a Limon ,less then a monrh the transmission went out and I have a massive oil leak. The cars parked in my driveway $8400. I ask for help and was told no!. You will regret it I wish I had a heads up about this so called car lot. More
Sold a car with the engine light out. Beware of this place. They sold a car with the engine light out, so the problems were concealed. The car would not even pass the smog test as it was sold. They refused to d They sold a car with the engine light out, so the problems were concealed. The car would not even pass the smog test as it was sold. They refused to do anything about it because the expensive (350$ for 3 days + restocking fee) was not purchased. Stay away from this place. More