Car Revolution of Avenel
Avenel, NJ
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Honda si Today I came in sad I lost a car very near and dear to me and these guys really helped me out with what I got. No hassle and let me go home with my dr Today I came in sad I lost a car very near and dear to me and these guys really helped me out with what I got. No hassle and let me go home with my dream car! I can’t be more grateful then what I am right now I’m extremely happy and couldn’t be more satisfied with the help and purchase thank you EMG I APPRECIATE IT More
Lies, Manipulation, Bait and Switch of Ignorant Shoppers Went to go look at their lot in passing. Upon arriving, the staff was friendly. Long story short. The car I (regrettably) purchased had a dead battery Went to go look at their lot in passing. Upon arriving, the staff was friendly. Long story short. The car I (regrettably) purchased had a dead battery on their overflow lot, stripped oil drain plug, and nearly destroyed oil pan. This was discovered upon my first oil change at a local Certified Mitsubishi service center. They had not done any work to the vehicle, only lifted it an called me to inform they couldn't change my oil due to the drain plug just spinning in place. EMG Auto denied it being their fault. I fought with the sales staff as both managers refused to come out of their offices. At 18, ignorant, and alone, I was told they had to put "an additional $1,000 as a down payment" on top of my already finalized bill in order to be "approved for a loan" which was already secured, so my already maxed budget at over $18,000, plus tax, ended up being nearly $22,000 with tax etc. Omar was informative and from what i was able to interpret from him - a good salesman. It was the management, financing team, and repair department that ruined everything about that vehicle, my wallet, and my trust in that dealership. I have never had a positive experience with this dealership and tell everyone I know in the military with me near NJ to NEVER go to this dealership. So far over 200 people have told me they will never buy a car there, or visited and immediately saw the disgusting sales tactics/bait and switch. They never returned and rated them 1 star everywhere they could. EMG Auto is the worst dealership I have ever experienced. I have purchased 4 cars since then with absolutely no headache and only positive experiences. DO. NOT. SHOP. EMG More
Fishing I went to this dealship today to view a 2017 Nissan Frontier . I called this morning to make sure the vehicle was in fact there . I spoke to Alex conf I went to this dealship today to view a 2017 Nissan Frontier . I called this morning to make sure the vehicle was in fact there . I spoke to Alex confirming it was there and headed down after work . I was greeted by Junior who took care of me promptly . He searched their system for the truck and informed me it was sold a week ago . I was in shock and I was baited to come down there by Alex . Junior was very kind and apologetic about he situation and seemed like a very nice guy. If this dealship is willing to lie from the get go, it makes me wonder what else they are lying about just to get clients in . Not a good business practice . More
LIARS So this dealership has flooded online search engines with pictures of their cargo vans. I live in NY and this dealer was more than an hour away so I g So this dealership has flooded online search engines with pictures of their cargo vans. I live in NY and this dealer was more than an hour away so I gave them a call before embarking on the long drive. I spoke to someone named Alex who assured me the model I was interested in was available and he would line some up for me to look at. He also assured me that I would be allowed to test drive the vehicle. I told him I'd be there at 2:30pm and was told that would be fine. I got there on time no cars were lined up. I looked at the cargo vans they had and ALL OF THEM had significant damage, missing mirrors, impressive damage to the sliding door that had to have compromise functionality ( I'm guessing from the look of it). No one on the floor was particularly helpful save for one gentleman who told us where to park. We went into the office and they had us waiting there for close to an hour! Staff kept telling us today was exceptionally busy which was fine, just wish we were told that over the phone too. We finally see someone who told us the car we were looking for brand new was 40,000. MSRP for the 2018 Ram Promaster is more like 34,000 but I didn't say anything. Then he told me none of their vans were less than 25000 even though they are listed for less dealer fees and other costs would rise the price up to 25k (which made sense). The last straw was when the sales rep. Omar I believe was his name told me no test drives. I drove all this way, waited all this time and there are no test drives? I demanded to speak to Alex and was told Alex isn't seeing anyone. What a massive waste of a day.... More
Typical Bait and switch It is like doing business with the stereo typical car sales people, only they use he internet. put a vehicle on the internet only to be told that th It is like doing business with the stereo typical car sales people, only they use he internet. put a vehicle on the internet only to be told that that is the price that they use to gain interest the actual price of the car was $6K more. I drove 20 miles to see this car they assured me that was the price on the phone only to tell me the actual price was $6K more and we could negotiate from there. Terrible scam. Terrible Dealer. If you want your time wasted and to be lied to this is the place to go. More
Franco was great! Franco at EMG was very personable and helpful. I was able to explain what I wanted and my financing needs. Billy helpful in the finance dept. Recomm Franco at EMG was very personable and helpful. I was able to explain what I wanted and my financing needs. Billy helpful in the finance dept. Recommend to car buyers looking for a good quality good used vehicle purchase. More
Awesome Well satisfied, me and my wife walked out with a smile. The people were very professional and awesome. Made our day. Will recommend to a friend. Well satisfied, me and my wife walked out with a smile. The people were very professional and awesome. Made our day. Will recommend to a friend. More
This was an awesome experience. The gentleman here were very polite, professional and worked with my budget. I am a young lady who came alone and forget the conversation around that, The gentleman here were very polite, professional and worked with my budget. I am a young lady who came alone and forget the conversation around that, they treated me well I’m leaving with what I want and paying what I negotiated. Franco was a blessing he made it happen for me! Thank you EMG Auto Sales Avenel, NJ More
Great service/responsiveness Akeem was really terrific in handling all aspects of my transaction! He quickly got me on the road to test drive and the transaction was very quick, Akeem was really terrific in handling all aspects of my transaction! He quickly got me on the road to test drive and the transaction was very quick, I highly recommend EMG! More
Quick and easy purchase! The sales man, Akeem, was a great help and I’m so glad he helped me save so much money and made the process so easily. The sales man, Akeem, was a great help and I’m so glad he helped me save so much money and made the process so easily. More