Car Revolution of Avenel
Avenel, NJ
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I called yesterday before I went to work at 10am and asked if a 2006 TL was available which i was told it was. I called at 2pm as soon as I got out of work before I took a 1 hour drive up to avenel and asked if a 2006 TL was available which i was told it was. I called at 2pm as soon as I got out of work before I took a 1 hour drive up to avenel and asked if the car was on the lot and was told yes it was. When I get there I looked around and no TL I even looked in the garage and no TL. A salesman comes out and I asked where the TL was he told me it was sold Saturday. Then I look at a Lexus and find out the price online aka financed price reflects a $3500 down payment. So they lie about inventory to get you in the door and they lie on there advertised prices. Stay away!!! Never seen business conducted this way at a dealorship not that they are the only ones. Btw I bought an 2007 TL at open road bmw today with Ahmed. More
Shady business practice. They advertise one price online then when you get there they add $3500 plus to the price. I came to see a 2007 Acura rdx. I was looking to purchase same day but when they tried to p then when you get there they add $3500 plus to the price. I came to see a 2007 Acura rdx. I was looking to purchase same day but when they tried to pull that fast one on me, It made me think twice if I want them to have my business. What a waste of time. I ended up purchasing up the block. More
They sold me a 2008 Land Rover LR3 claiming that it was covered under manufacturer warranty. It had several problems, which surfaced after driving for 500 miles. They delayed the service to go past the 30- covered under manufacturer warranty. It had several problems, which surfaced after driving for 500 miles. They delayed the service to go past the 30-day period. After which, they asked me to go to LR Dealer and claim warranty. When I went there, LR dealer pulled the report and the warranty expired before I bought the vehicle. Then I went back to EMG. They did not treat me well and I was literally thrashed out of their showroom, as I was complaining in front of their potential customers. Their finance manager is 101% unfriendly and very rude. Service Manager and Sales Manager just talk and don't serve. Do not fall in to their good talks while they try to sell the car. They are BIG LIERS. More
I am not sure how this dealership has these high ratings. We shopped online and saw a very nice Buick Enclave that was listed with a little over 69,000 miles on this dealer's website. We wanted that particul We shopped online and saw a very nice Buick Enclave that was listed with a little over 69,000 miles on this dealer's website. We wanted that particular vehicle, so we called and spoke to a "Sue" and was told the vehicle was there. We called the night before to confirm that the vehicle was there, we were assured that it was, same thing Saturday morning before we drove in, we were informed the car was still there. This customer rep named Sue didn't care, she lied to us all they way, she had no character and no integrity.We drove 2 hours from Delaware and lo and behold we get there and there were 3 enclaves but not the one that we specifically drove there for. We started to leave, but Lenny convinced us to at least check out the other three enclaves. Needless to say we didn't get the vehicle from them, they lied to get us in but they lost a customer plus, many more future potential. Instead of dealing in integrity, the people at this dealership played too many games and they used deception to get people in!! I wouldn't use them or refer them to anyone unless its to steer them away. More
I don't know how this place got such high ratings! I went there to buy a Porsche Cayenne. At first everything was cool. I took the thing for a drive and noticed that the HUD lamp was out. You know, the thing there to buy a Porsche Cayenne. At first everything was cool. I took the thing for a drive and noticed that the HUD lamp was out. You know, the thing that tells you if you are in Drive, Reverse, etc. Obviously, can't really drive without that info so I said I would consider buying it if that were fixed and I could get a Porsche shop to look at it. They agreed. Hat's off. They drove the car to the Porsche dealer themselves like they said they would. I drove (3hrs) with a check in hand to pick the car up when the Head Mechanic at the Porsche dealer said that the thing needed at least $5,000 in repairs. They had to know this beforehand because the repair cost was EXACTLY what $5000 leass than what other dealers were charging for this car!!! They just wanted to hand me junk that they didn't want to repair. If they had been upfront with me I wouldn't have felt so negatively about the experience.The "sales manager" sasid that they couldn't find the right repair parts on ebay and there was no way he was going to repair the HUD for $3000. Other repairs that were needed (4x4 system, electrical system, new tires, and associated smaller repairs). The list was as long as my forearm according to the Porsche dealership. Avoid the hassle and stay away. More
I had a great experience with this dealership while buying my 2008 range sport. Lenin was very helpful with all of my request. This was a great experience buying a car and he made it comfortable for me buying my 2008 range sport. Lenin was very helpful with all of my request. This was a great experience buying a car and he made it comfortable for me without any pressure. He also took care of his promise that he would fix the tirepressure sensor on my car even AFTER the expiration of the contract. Words cannot express my gratitude to these guys, especially Lenin, Glen and henry. Thanks! More
I had been looking for a used Range Rover for over a month and saw some that were pretty expensive and in pretty bad shape. I found EMG Auto Sales website by accident, took a look at what they had and t month and saw some that were pretty expensive and in pretty bad shape. I found EMG Auto Sales website by accident, took a look at what they had and then decided to take a trip to the dealer and see the trucks in person. I was greeted by Lenin. Lenin was extremely friendly and very patient with me. I found a beautiful 2006 Range Rover and instantly fell in love with it. I was able to negotiate and got it for a great price. Thank you Lenin and all the staff at EMG for being so friendly, helpful and especially patient. More
I had a great experience with this dealership. Lenin was very helpful with all of my request. This was my first experience buying a car and he made it comfortable for me without any pressure. He also took c very helpful with all of my request. This was my first experience buying a car and he made it comfortable for me without any pressure. He also took care of his promise that he would fix the ABS sensor on my car even AFTER the expiration of the contract. Words cannot express my gratitude to these guys, especially Lenin, Glen and Juan. Thanks! More
Our sales rep was very honest & helpful. He answered all our questions with no hesitation. From the time he sat with us, he made us feel welcome. all our questions with no hesitation. From the time he sat with us, he made us feel welcome. More
My name is Kent Rowe and I was pretty sastisfied with the overall outcome in dealing with EMG auto. I purchsed a 2007 Lincoln Navigator and Peter was my sales person and was very patient and helpful in the p overall outcome in dealing with EMG auto. I purchsed a 2007 Lincoln Navigator and Peter was my sales person and was very patient and helpful in the process. Even the assistance he provided after i purchased the vehicle was greatly appreciated. I've dealt with sales people in the past that once they get the sale they are not as helpful but that wasn't the case with Peter. I will be spreading the word to anyone I know buying a vehicle and i will direct everyone to Peter for the excellent service he provided to me. More