Back

Volkswagen San Bernardino

San Bernardino, CA

not yet
rated
65 Reviews
Volkswagen San Bernardino, under new management since 2022, has re-launched with a new name, a fresh face, and an unwavering commitment to serving the San Bernardino market. As a leading San Bernardino dealership, we offer an extensive selection of new Volkswagen cars and used Volkswagen vehicles to meet the diverse needs of our customers. Our Volkswagen Southern California dealership provides comprehensive maintenance services with convenient hours and easy online scheduling, ensuring your Volkswagen remains in top condition. Our VW parts department is fully stocked and ready to assist you with any Volkswagen needs, from body parts and tune-ups to genuine Volkswagen replacement parts and accessories. We proudly serve the surrounding areas of Redlands, Riverside, Ontario, Victorville, and Moreno Valley, making it convenient for you to access our exceptional services no matter where you're located. For those looking for VW parts in Southern California, we have you covered. We are a proud member of the Martin Automotive Group, dedicated to providing the highest level of customer satisfaction. Why Buy From Volkswagen San Bernardino As a car dealership in San Bernardino, we provide a vast selection of new Volkswagen cars and used Volkswagen vehicles. Our dealership is committed to offering exceptional car care and customer service with a smile, ensuring a seamless and enjoyable car shopping experience. Exceptional Customer Service Our commitment to providing amazing customer experiences sets us apart. We strive to exceed your expectations at every step, from the moment you walk into our dealership to the moment you drive away in your new or used Volkswagen. We Keep You Going Our state-of-the-art VW San Bernardino service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. We offer a full range of Volkswagen services from routine maintenance to extensive repairs to keep your car running smoothly. Our skilled technicians use the latest diagnostic tools and genuine Volkswagen parts to provide the highest quality service. Whether you're in need of regular service or specific repairs, our VW San Bernardino service team is ready to help.
Contact Dealership

1600 Camino Real

San Bernardino, CA

92408

Directions

By Type

Showing 65 reviews

October 30, 2023

Thanks for the opportunity of a new car, everything was very easy, thanks to Dominic Gomez for the help he was awesome. More

by marydanh
Recommend Dealer
Yes
Employees Worked With
Dominic Gomez
April 10, 2023

DO NOT BUY FROM THIS DEALER! !! The managers here tampered with my income to sing me up for a terrible lease agreement . That is unethical and illegal . I later learned that they More

by Marisela19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonny , Finance manager and Nabil , general manager
April 01, 2023

The first few reviews of this stealership are spot on. I was looking to buy a id.4 and trade in a 2020 Jeep Wrangler Ecodiesel with 16000 miles. KBB had the trade in value 36000 to almost 40000. They offe More

by JQMagann
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jasmine was sales persons she did great. It was the Manager that was a goon.
March 19, 2023

Worst dealer ever. Crooks. I literally felt like they robbed from me. Swindlers. Both the sales manager and the finance manager are like mafia gangsters. They run their More

by CHARLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Garzon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nassir.Yasir. Sony. The rest of the Mafia in this place. , Mike Novin
December 15, 2022

I waited six weeks for the part to arrive, only to find out half way through installation that it was the wrong one. 4 months later, I'm still waiting for them to finish the job. If you are looking for a f More

by nessa53387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal
November 24, 2022

Staff was friendly, listened to all of my concerns. Unfortunately all of the items weren't able to be fixed, but that's the car's issue, not the service department's issue. It wants me to rate the sa More

by Mrs. B.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Novin
Nov 29, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're glad you enjoyed working with our service department despite the ongoing issues. Thank you for trusting Car Pros, we hope to see you again soon!

October 07, 2022

Best service I’ve ever received. The shuttle driver was kind and efficient. The gentleman checking me in was fabulous. He also checked me out at the end of my service and was super p More

by J Res
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The service rep: Alessandro I think was his name. He’s at the center service computer. Also the shuttle driver was fantastic
Oct 11, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're pleased to hear you had the best service experience you've ever had with us. Thanks for choosing Car Pros, we're always here for you anytime you need repairs!

September 21, 2022

I went in for Service on my 2021 Jetta and Alejandro at the service desk was very knowledgeable and answered all my questions and concerns. The service was completed in a timely manner. They also repaired More

by Cassie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Sep 27, 2022 -

Volkswagen San Bernardino responded

Hello Cassie, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! It's great to hear that Alejandro was able to assist you and that your service went smoothly. Thank you for choosing Car Pros, we welcome you back again anytime!

September 07, 2022

I was out of town and this VW dealer gave me better service than the one I normally go to. Staff is super friendly and very helpful More

by cv2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Novin
Sep 14, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're pleased to hear we treated you so well during your visit with us. Thank you for stopping by, we welcome you back anytime!

August 30, 2022

The employees were friendly and kept me in the loop about the progress of my oil change and recall. More

by canemecek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're pleased to hear our staff was so communicative with you during your service. Thank you for choosing Car Pros, we welcome you back anytime!

1
...