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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
357 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 357 reviews

January 07, 2024

My car was in for first service. Staff was very professional and friendly. My vehicle was serviced in a timely fashion. My service writer Alex Cora was excellent. More

by Stogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cora was excellent , Bao Tran
Jan 09, 2024 -

Car Pros Kia Huntington Beach responded

Hello! Thanks for sharing this recent review of Car Pros Kia Huntington Beach. We love to hear everything went as expected for you during this service. Thanks for choosing Car Pros for your maintenance, we are here for you anytime!

January 03, 2024

Knowledgeable service manager, good customer service, convenient hours and location. Kept me informed of the work More

by smiley_emoji
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cota
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thanks for this 5 star review of us here at Car Pros Kia Huntington Beach! It makes us happy to hear our service department was on top of things for you, and that you enjoyed your overall experience here. Thanks for choosing Car Pros for your maintenance, we hope to work with you again soon!

December 31, 2023

Waited for someone to help me in service for my oil change and it took 10 minutes for someone to help me even though there was only one person ahead of me. No courtesy car wash? I have never not had m More

by robyn319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hi there! Thanks for this 4 star review of Car Pros Kia Huntington Beach. We're glad everything went well overall, but we're sorry to hear about the wait you had and that this wash wasn't provided. Please reach out to our service manager Efrain about this, so we can make it up to you on the next visit! Efrain | efrainp@carpros.com

December 30, 2023

Iam satisfied with all sales and staff services. thank you everyone working in kia location. More

by Jacqueline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rania and Khalid
Jan 03, 2024 -

Car Pros Kia Huntington Beach responded

Hi Jacqueline! Thanks for this 5 star review of Car Pros Kia Huntington Beach. We're happy to hear you enjoyed your visit here with us! Thanks for stopping by, we hope to see you again here sometime soon!

December 21, 2023

Service department was quick and efficient. They explained everything very well. I am satisfied with my service. More

by ?????
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Alex
Dec 28, 2023 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing your 5 star review of Car Pros Kia Huntington Beach! We're happy to hear our service team here could complete these repairs rather quickly. Thanks for choosing Car Pros for your maintenance, we hope to see you again sometime soon!

December 20, 2023

As a first time customer it was very unclear how to find the service area. Entry off Brand is signed but after that you are on your own. It was also unclear how to get assistance. Stood at the counter for 4 More

by Ricko40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 28, 2023 -

Car Pros Kia Huntington Beach responded

Hi there, we appreciate you sharing your review of Car Pros Kia Huntington Beach. We're glad that you enjoyed this overall experience of our service department. Thanks for choosing Car Pros for your maintenance, we hope to see you again for the next one!

December 20, 2023

Both Manny and Mauricio were excellent. They were very helpful and offered me a great deal, all through email communication which I preferred. More

by whiteg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Dec 28, 2023 -

Car Pros Kia Huntington Beach responded

Hi there! We appreciate the 5 star review of Car Pros Kia Huntington Beach! We're glad Manny and Mauricio could make this transition for you such a breeze. Thanks for trusting our team here, we hope you enjoy your new car!

December 13, 2023

I have dealt with many other dealerships but this dealership was definitely ready to go above and beyond and take that extra step to ensure my satisfaction! My hat goes off to Adham, the sales team a More

by jarid.hodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adham Muhammad, Adrian in service, Bao Tran, Alfonso Mora
Dec 19, 2023 -

Car Pros Kia Huntington Beach responded

Hello! We appreciate you sharing your 5 star review of Car Pros Kia Huntington Beach. It is fantastic to hear our team was willing to go above and beyond to make sure you had the best experience possible! Thanks for choosing Car Pros, we wish you safe travels ahead this holiday season!

November 28, 2023

Great service department Nice waiting area. Will come back again. Merry Christmas to you all More

by j6616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Bagwell
Dec 07, 2023 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing your recent review of Car Pros Kia Huntington Beach! We're glad you had a great experience with our Service Department. Thanks for trusting our team here, we wish you a Merry Christmas as well!

November 10, 2023

The 27 point inspection does not tell anything nor does the tire pressure check, basically useless as a car with 78,000 miles must have something wrong or needs attention. Richard Clause More

by rlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Nov 12, 2023 -

Car Pros Kia Huntington Beach responded

Hello, we appreciate you sharing this review of Car Pros Kia Huntington Beach. Please feel free to reach out to our Service Manager Efrain about this, so we can provide any further information for you if necessary. Thank you. Efrain | efrainp@carpros.com

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