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Car Pros Kia Huntington Beach
Huntington Beach, CA
357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 357 reviews
March 13, 2024
Be aware from this dealership One of the worst experiences I ever have in my life , before I bought 3 car from another dealership and this not happened with me I am running behind this delership t experiences I ever have in my life , before I bought 3 car from another dealership and this not happened with me I am running behind this delership to finish my registration of my car that i bought at January 8th 2024 and no action taken, I check the DMW website and shows that the application returned back to them to addition actions at January 26th and up-to-date no action taken , I went to the showroom in Huntington Beach asking them about my registration meet someone and he leave me and go inside chatting , laughing with another employee and ignoring me , I decided to call to make a complain about this to the general manager and every time he is in a meeting as if this meeting no end at all ,I called them the next day and they transfer me to assistant manager to hear another story that they work on the registration before even I brought my car which is more then 120 days imagine 120 days , 4 months and they can’t solve the problem any way he will update me after 2 hours which is not happening he didn't even try to call me at all , they don't need me to contact Customer service zero stars Actions to solve any problem which is there scope of work Zero stars Now I don't trust any words from them More
by Ramo Hennawy
Employees Worked With
Bao Tran, Alfonso Mora
March 05, 2024
From step one to leaving the dealer with a new car; I can't find enough words to describe how amazing of an experience I had! They never pushed me. They were honest, open, and transparent about everythin can't find enough words to describe how amazing of an experience I had! They never pushed me. They were honest, open, and transparent about everything! They gave me personalized estimations time and time again. Any other dealer would push and force you to come in and even then make it a hassle for numbers. They even compared all my possible discounts and used the one with the best price for me! Always friendly, courteous, and respectful they have earned my trust. I will keep going back to buy cars and get them serviced here! More
by connordude95
Employees Worked With
Miguel Nazario, Bao Tran
February 28, 2024
We had a great experience leasing our 2024 telluride. We got a great deal and Mauricio and Jimmy were diligent on providing me with all upfront costs. I felt well informed about my purchase. I feel like We got a great deal and Mauricio and Jimmy were diligent on providing me with all upfront costs. I felt well informed about my purchase. I feel like I got a great deal and was not pressured into anything. Overall good experience for car buying. More
by Jeremytalavera
Employees Worked With
Jimmy
February 09, 2024
We called with a minor problem of a headlamp out. They answer the phone quickly. They took the information they needed. They got us in within an hour, and the job was finished quickly. Very impresse They answer the phone quickly. They took the information they needed. They got us in within an hour, and the job was finished quickly. Very impressed with your service More
by mrodsater
Employees Worked With
Ricky in your call center was outstanding and took care of our problem. Was very professional.
