Car Pros Kia Huntington Beach

Horrible customer care We were met with lies and misrepresentations. Tried to get a good deal on a car and was promised a price. The price kept changing with each conversati We were met with lies and misrepresentations. Tried to get a good deal on a car and was promised a price. The price kept changing with each conversation, even after making a deal. We ended up walking out after getting into a heated argument. Shame on you Frank V!!! More

John Ansari is the man at car pros KIA of H.B. Having just been through a bad experience with KIA of cerritos, It was a pleasure to work with John. He was professional and really listened to what w Having just been through a bad experience with KIA of cerritos, It was a pleasure to work with John. He was professional and really listened to what we were looking for and he delivered. I highly recommend John Ansari and car pros KIA of H.B. to all. More

Money thieves Car Pros Kia in Huntington Beach RIP OFF and STEAL from their customers. I sold my car and cancelled my service contract on 11/15/15. Service contra Car Pros Kia in Huntington Beach RIP OFF and STEAL from their customers. I sold my car and cancelled my service contract on 11/15/15. Service contract co issued my cancellation on 11/30/15. I have yet to receive a response let alone my monies ($1800) from Kia. They are thieves and won't return calls or refunds. More

the WORST Kia dealer! They are seriously overpriced! I went in there looking for a white KIA Optima EX with the black panoramic sunroof, they didn't have. So they told me t They are seriously overpriced! I went in there looking for a white KIA Optima EX with the black panoramic sunroof, they didn't have. So they told me they could get one for me, so I continued listening about there deal with me. I was very unsatisfied when they told me the amount of the monthly payment I would be doing. So I decided it was time to leave, but of course they wouldn't let us walk out. They tried to give me a silver car, when I said I wanted the white one. I wanted to buy & they wanted me to lease! They are very unprofessional, we walked out of there & of course they followed us all the way to the car. They were still trying to get us to start the paper work, but we didn't. About 5 salesmen walked outside to try & stop us! I will NEVER be going back to this dealership, or recommending it to anyone! If you are looking for a KIA, definitely go to the KIA Depot in Santa Ana! They beat anyone's prices & they are very helpful & people friendly! I finally got the car I wanted, with an amazing payment! More

Dont go there! They have lied over again to me! They are scam artists! Don't buy from them! Their mechanic is okay BUT their sellers are liars! They have lied over again to me! They are scam artists! Don't buy from them! Their mechanic is okay BUT their sellers are liars! More

The worst dealership I have ever been to. Overpriced, in my opinion they lie mercilessly, terrible customer service. Go to Kia Santa Ana or any other Kia dealer that does not say Car Pros. In my opinio in my opinion they lie mercilessly, terrible customer service. Go to Kia Santa Ana or any other Kia dealer that does not say Car Pros. In my opinion, they are a disgrace. More

This is the worst dealership I have ever had the displeasure to purchase a vehicle from in over 30 years of buying cars, a very slimy and unethical dealership and I would advise anybody wanting a Ki displeasure to purchase a vehicle from in over 30 years of buying cars, a very slimy and unethical dealership and I would advise anybody wanting a Kia to go to any dealer but this one. Cheated me on the trade in Tried to leave my cash back from my trade in off the contract After over 30 days of broken promises and excuses I finally had to go down in person to the dealership to pick up my trade in check My bad , after all the slimy crap they did I did not read the lease closely enough, although I found the trade in money they conveniently left out I missed that they had turned a 36 month lease into a 48 month. I would be happy to tell all the gory details to any party interested, but my advice is go to any other dealer More

This place ripped me off horribly!! I am a female and didn't know a ton about buying/leasing guess you could say that's my fault but how sad it that a women can't even buy a car without being totally rip didn't know a ton about buying/leasing guess you could say that's my fault but how sad it that a women can't even buy a car without being totally ripped off! I leased a sorento thinking it would be a good idea wrong on so many levels I dive for work and they keep reassuring me it was gonna work out ok. A year later I have only 20,000 miles left for 2 years!! I went to see what can I do well here's where it gets really, really bad!! I owe 25,000 on the lease but guess what the car is only worth 16,000 that's $9,000 in the hole went to 3 different dealerships and all could not believe how dirty they did me and basically I'm screwed and have to buy a beater car since I can't add miles like I did the first year. Please any one reading this DO NOT GO TO THIS DEALER they are a bunch of scam artist! More

We've been looking at the Optima for a while and finally took the time to come down and do the test drive.We are so happy with the car and decided to lease on the spot. Mark Hafiz was great and made finally took the time to come down and do the test drive.We are so happy with the car and decided to lease on the spot. Mark Hafiz was great and made the experience very fast and enjoyable. Thanks! More

First of all we would like to thank you guys for all the help. I, Gabriel L. specifically came to you guys because I knew I could trust and go home with a great deal. Not only to myself but my wife and kid help. I, Gabriel L. specifically came to you guys because I knew I could trust and go home with a great deal. Not only to myself but my wife and kid as well. We are so thankful to Mohamad because when we were looking for a parking spot he came up to us and treated us special and he was very helpful and answered every single question we had. Thank you so much. He's the top seller. Gabriel Larranaga Huntington Beach, CA More