Car Pros Kia Huntington Beach

I recently purchased a Kia Carnival, and I couldn’t be happier with my decision! From the moment I stepped into the dealership, I was impressed by the professionalism and attentiveness of the staff, espec happier with my decision! From the moment I stepped into the dealership, I was impressed by the professionalism and attentiveness of the staff, especially Miguel our sales associate. He made the entire buying process smooth and stress-free. More

Alex is always friendly but very professional. I would have liked a little less expensive final cost. But, did not happen. I would have liked a little less expensive final cost. But, did not happen. More

They provide excellent customer service and worked with me when I was looking for a specific vehicle and made it all happen me when I was looking for a specific vehicle and made it all happen More

"My experience with Car Pros Kia Huntington Beach was extremely disappointing. I leased a Kia EV9 from this dealership, and after receiving the car, I realized that none of the standard packages that com extremely disappointing. I leased a Kia EV9 from this dealership, and after receiving the car, I realized that none of the standard packages that come with the car were provided. All I received was a simple charging cable, and even essential items like the tire pump, which is a critical part of the car's equipment, were missing. After multiple follow-ups, I was initially told that my car didn’t include these packages. However, after checking with other dealerships, I confirmed that these packages are standard on all EV9 models and should have been provided. Unfortunately, when I raised this issue with the dealership’s manager, Ramon, he rudely instructed his staff to tell me that they had already given me everything, and that it was no longer their responsibility. This unprofessional and disrespectful behavior was incredibly frustrating, and I strongly advise against doing business with this dealership." More

Ray and the rest of the staff at Car Pros Kia HB were very helpful. They beat prices I got from other dealers, didn't pressure me to add on anything, and followed up post-purchase to ensure I was satisfi very helpful. They beat prices I got from other dealers, didn't pressure me to add on anything, and followed up post-purchase to ensure I was satisfied. More

The customer service was excellent. Everyone was helpful and not pushy. I am very satisfied. Everyone was helpful and not pushy. I am very satisfied. More

At came in there for a standard service. When talked to the sales office about a issue I was having. They helped me correct it in. Give me a better deal on the car than I originally had. When talked to the sales office about a issue I was having. They helped me correct it in. Give me a better deal on the car than I originally had. More

This was the 2nd recall to be fixed, both times they were quick to fix the problem. quick to fix the problem. More

Friendly and fairly quick service. Knowledgeable about the car and performance. It would have been nice to have this service as included in the lease rather than as part of the first y Knowledgeable about the car and performance. It would have been nice to have this service as included in the lease rather than as part of the first year which had expired so I ended up paying over $140. It left me wondering if that charge was competitive with other maintenance shops. More