
Car Pros Kia Huntington Beach
Huntington Beach, CA
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Amazing service! Ray provides excellent customer service! Ever since the first day I met Ray he has provided me and my car an excellent service. I always make appointments with him because I trust him with m Ever since the first day I met Ray he has provided me and my car an excellent service. I always make appointments with him because I trust him with my car, but all the staff is great! I just have favoritism for Ray! More
Very pleased with the staff and sales people. Got what I wanted in a timely manor. Everyone was courteous and very helpful. This was a very good buying experience. wanted in a timely manor. Everyone was courteous and very helpful. This was a very good buying experience. More
On 03/07/21 Sunday, we made a purchase for a Kia Niro plug-in hybrid. We were assisted by Geo Kageyama from Sales, Michael & Alex from Finance. We electronically signed the Purchase contract & Finance do plug-in hybrid. We were assisted by Geo Kageyama from Sales, Michael & Alex from Finance. We electronically signed the Purchase contract & Finance documents with Alex. However, we were told that the DMV website was currently down & all paper work will be sent to us after. It is now 03/15/21, eight days have passed & after multiple attempts, Alex has refused to send us our signed documents. How can a Dealership have their customers sign purchase documents & NOT provide them a copy??? More
The best dealership I’ve ever been in to! Bao was so genuinely nice, he made sure I was well taken care of and everything just went smoothly, all my questions answered! Liam and Mauricio was super helpf genuinely nice, he made sure I was well taken care of and everything just went smoothly, all my questions answered! Liam and Mauricio was super helpful and I’m so happy with my new car!Liam made sure I pick even the right color! And just went above and beyond! Mauricio was very patient and was very easy to talk to and made me feel very comfortable! Will definitely recommend this place to everyone I know and even strangers! Lol More
I came to the dealership to look at a couple of used cars I’d viewed online. One of them had already sold, so Tania showed me a couple others. I ended up liking one of them, and it checked off some of the th I’d viewed online. One of them had already sold, so Tania showed me a couple others. I ended up liking one of them, and it checked off some of the things on my list that were important to me, and though I had not intended to buy a car that day, only to test drive and then come back another day, I actually ended up making the purchase that day. Tania, the salesperson, was very kind and helpful. More
I was able to checkin quickly and easily. It did not take long for the work to be completed on my car and I was notified upon completion. Everyone was friendly and attentive. long for the work to be completed on my car and I was notified upon completion. Everyone was friendly and attentive. More
Service tech Adrian Avedissian provided his customary prompt, professional and capable assistance, but the accommodations were sorely lacking. No coffee, tea or snacks available at all. I couldn't even g prompt, professional and capable assistance, but the accommodations were sorely lacking. No coffee, tea or snacks available at all. I couldn't even get a glass of water, and there was no bottled water. Not good - very disappointing. More
After only a year and a half my Car play stopped working. I was disappointed I had to wait 3 hours on my first visit that the problem could not be resolved. However Arno assured me a whole new audio system I was disappointed I had to wait 3 hours on my first visit that the problem could not be resolved. However Arno assured me a whole new audio system was bring ordered under warrenty. It took 5 days to get the part. I came the next day and all was resolved in 2 hours. That was excellent!!! Thank you Arno for the great service❣️ More
I HIGHLY recommend Car Pros Kia Glendale. The Staff is always friendly and Professional. Raymond my Service Representative is the BEST. NOT ONLY DOES HE LOOK AFTER MY CADENZA HE MAKES SURE I AM TREATED W always friendly and Professional. Raymond my Service Representative is the BEST. NOT ONLY DOES HE LOOK AFTER MY CADENZA HE MAKES SURE I AM TREATED WITH KINDNESS AND RESPECT. More