Car Pros Kia Huntington Beach
Huntington Beach, CA
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I just purchased a new Kia Seltos from Car Pros Kia Huntington Beach. I'm very happy with the customer service and price I received. My sales professional, Nate, went the extra mile in finding the ex Huntington Beach. I'm very happy with the customer service and price I received. My sales professional, Nate, went the extra mile in finding the exact color and model trim I wanted. When it was not available on his lot, he tirelessly attempted to get the vehicle from other lots. During the search, he consistently kept me abreast of the progress, and ensured that I was the very first to view the vehicle when it arrived on the lot. I got the car that day. I was also very pleased with the price Michael the manager gave me. Both Nate and Michael earned my business with their stellar customer service. I'm very happy with my new Kia and the deal I got. I highly recommend this dealership. More
I don’t know why you’re asking me about Huntington Beach, the car pro dealership I went to was in Glendale. Glendale was much better than there yelp reviews said. It’s such a pleasure to see you things goi the car pro dealership I went to was in Glendale. Glendale was much better than there yelp reviews said. It’s such a pleasure to see you things going smoothly here. When I leased the car it was not the same experience, good to know that they have improved the customer experience, and they have grown from it. I had an oil change and was in and out in two hours. I ordered a part and was gone. No problems More
Friday January 8th I had service my kia optimaS 2020 happy with Gilbert help is one of the best, very professional responsible person. Thanks Gilbert happy with Gilbert help is one of the best, very professional responsible person. Thanks Gilbert More
I went in on 12/29 to buy a telluride. I found the car damaged right before I drove off lot. I left the car and told them to call me when the damaged is fixed. Milton the manager and sam or sanjeev trie damaged right before I drove off lot. I left the car and told them to call me when the damaged is fixed. Milton the manager and sam or sanjeev tried to get me to take it home because it will take several days to fix it. In the end I left the car and next day I called to find out what was being done on the car. I had to speak to 3 people and by then I was feeling like I got scammed. So I told the them I wanted to cancel the contract since I never drove it out of the lot. They told me to come to the dealership to sign the cancellation. I did and asked for the deposit back. They said no because they dont handle accounting at the dealership and wrote me a "due bill" for 10k deposit to be mailed back. It's been 5 days and I'm still waiting. I spoke to a lawyer I know from before and he said I should give them 1 more week before proceeding any further. What bothers me most is that when I found the damage before I drove it off the lot, they were searching around with their flashlights acting like i damaged it and the guy who washed the car acted surprised saying it was fine when he washed the car. But when i went their the next day to cancel the contract, the manager there told me he only found that out 2 nights before I went to buy it. So the guys should have known and even if they weren't told about it then the car wash guy should have definitely known and yet he acted all surprised. This makes me feel like they do this on regular basis. Be aware people. Don't believe anything they tell you upfront. Take everything they say with grain of salt. More
Sam was a very helpful and friendly salesman. We give him 5 stars! Everyone, from the sales rep to the finance person, we dealt with was amazing! I am very happy with my new car! Happy New Year! 5 stars! Everyone, from the sales rep to the finance person, we dealt with was amazing! I am very happy with my new car! Happy New Year! More
Scheduled online and on day of appointment all went well. Had to wait awhile as service was very busy. Only dealership that doesn’t car wash??!! Had to wait awhile as service was very busy. Only dealership that doesn’t car wash??!! More
My seven years experiences with your service department was always satisfactory. Employees are always kind, helpful, knowledgeable and respectful and that make`s me comeback with trust. was always satisfactory. Employees are always kind, helpful, knowledgeable and respectful and that make`s me comeback with trust. More
They were very disappointing to deal with. They lied on at least three occasions. Don't trust them. I'll never go back or refer them to anyone. They told me I had options that I don't have. Not they won't at least three occasions. Don't trust them. I'll never go back or refer them to anyone. They told me I had options that I don't have. Not they won't return my phone calls or texts. Do not go to a Car Pro dealership. More