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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
344 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 344 reviews

March 05, 2021

The best dealership I’ve ever been in to! Bao was so genuinely nice, he made sure I was well taken care of and everything just went smoothly, all my questions answered! Liam and Mauricio was super helpf More

by RoseMia24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam, Mauricio, Mike, Bao Tran
Mar 09, 2021 -

Car Pros Kia Huntington Beach responded

Hello Rose, thank you for sharing your recent 5 star car buying experience with Bao, Liam, Mauricio and Mike here with us at Car Pros Kia Huntington Beach. We are so glad to hear that they all took such wonderful care of you, and made the process smooth, informative and easy. Congratulations on your new KIA! Thank you for joining the Car Pros Kia family, and we are here for you anytime you need! Enjoy every new mile ahead!

March 05, 2021

I came to the dealership to look at a couple of used cars I’d viewed online. One of them had already sold, so Tania showed me a couple others. I ended up liking one of them, and it checked off some of the th More

by Leissa G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania, Mauricio
Mar 09, 2021 -

Car Pros Kia Huntington Beach responded

Hey Leissa, thanks for sharing 5 stars with us here at Car Pros Kia Huntington Beach. We are so glad to hear that Tania made the purchasing experience enjoyable, kind and helpful. Congratulations on your new Kia! Thank you for joining the Car Pros Kia family, and we are here for you anytime you need. Enjoy every new mile ahead Leissa!

March 01, 2021

I was able to checkin quickly and easily. It did not take long for the work to be completed on my car and I was notified upon completion. Everyone was friendly and attentive. More

by Garciait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto rosales
Mar 09, 2021 -

Car Pros Kia Huntington Beach responded

Hello Garciait, Thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are glad to hear that your experience was fast, easy and informative. Thank you for choosing to service with us, and we are here for you for all things Kia! Enjoy the road ahead!

February 26, 2021

Service tech Adrian Avedissian provided his customary prompt, professional and capable assistance, but the accommodations were sorely lacking. No coffee, tea or snacks available at all. I couldn't even g More

by MICHAEL in West Los Angeles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Avedissian - he is terrific, Bao Tran
Mar 01, 2021 -

Car Pros Kia Huntington Beach responded

Hello Michael, Although we are so glad to hear that Adrian provided professional and prompt customer service, we are sorry hear that you felt we were lacking on accommodations. We sincerely apologize for this inconvenience, but we appreciate your feedback! We will make sure this feedback gets back to our management staff, so that we can do everything we can to make the service experience more enjoyable. If you would like to speak with us directly about this issue, please don't hesitate to reach out to our Service Manager Efrain directly! Thank you Michael! Efrain | Efrainp@carpros.com

February 13, 2021

After only a year and a half my Car play stopped working. I was disappointed I had to wait 3 hours on my first visit that the problem could not be resolved. However Arno assured me a whole new audio system More

by G Gale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arno mardirossian was excellent
Feb 22, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 5 star service experience with Arno here with us at Car Pros Kia Huntington Beach! We're thrilled to read your review, and we're so glad to hear we could get the Apple Car Play working correctly! Enjoy every mile ahead!

February 11, 2021

I HIGHLY recommend Car Pros Kia Glendale. The Staff is always friendly and Professional. Raymond my Service Representative is the BEST. NOT ONLY DOES HE LOOK AFTER MY CADENZA HE MAKES SURE I AM TREATED W More

by greatleggz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAYMOND MENASAKA
Feb 22, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing such kind words regarding your time with us here at Car Pros. Enjoy every mile ahead, and we're here for you anytime in the future for all things Kia!

February 02, 2021

I STRONGLY recommend Kia Huntington Beach! Best experience from beginning to end. I was very impressed with how easy and straightforward the sales and finance team were to work with. Big compliment More

by Branko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Feb 22, 2021 -

Car Pros Kia Huntington Beach responded

Hello, we can't begin to tell you how pleased we are to see your 5 star rating and review with our team here at Car Pros Kia Huntington Beach! Enjoy every mile ahead, and we thank you for being a part of the Car Pros family. We're here for you and your Kia anytime in the future!

January 28, 2021

Best Kia dealership and service department in Southern California. Always treated with the highest respect and always made to feel special that they are taking care of me. Sam always goes over and beyond More

by kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 22, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing that Sam has earned all 5 stars with you here at Car Pros Kia Huntington Beach! We're thrilled to read your review, and we'd like to thank you for being a part of the Car Pros family. Enjoy each new mile ahead!

January 27, 2021

Fastest service with perfect quality, Mina Emil is so friendly and professional, he makes the car service day enjoyable and easy, I always recommend HB to my friends who drive Kia. More

by Marilyn Gabra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mina Emil, Scott McDonald, Bao Tran
Feb 22, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing your recent 5 star service experience with Mina here with us at Car Pros Kia Huntington Beach! Enjoy every mile ahead, and we're here for you anytime in the future.

January 24, 2021

I brought my KIA Sorento for service at Car Pros KIA in Huntington Beach. Repairs were over $5300 and Mina from the service department said a malfunctioning brake light would be fixed free of charge. No More

by KiaDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mina
Jan 25, 2021 -

Car Pros Kia Huntington Beach responded

Hello, we're very displeased to read about your service takeaway with us here at Car Pros Kia Huntington Beach. We take these reviews very seriously, and we'd like to let you know that we'll be reviewing this experience with our management team. If you'd like to speak with us further our Service Manager Efrain would be happy to talk with you. Please feel free to send an email to us. Efrainp@carpros.com

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