Car Pros Kia Huntington Beach
Huntington Beach, CA
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Great care given by Mr. Amin on test drive and sale of 2021 Kia Niro Hybrid Plug-in Hybrid. Beautiful color too. Mr. Bao Tran and Mauricio did a wonderful job in securing the rebates and financing. Dean S 2021 Kia Niro Hybrid Plug-in Hybrid. Beautiful color too. Mr. Bao Tran and Mauricio did a wonderful job in securing the rebates and financing. Dean S. has the patience of a saint and answered every additional questions we had. Parts was superb in ordering a few new, fun things to add to our car. Hope to bill a long relationship with Kia HB in service too. We have previously owed a Kia Soul and Kia Sedona and had servicing with Santa Ana and Cerritos. More
The sales portion of buying my new Kia Niro EV was great- Tania was very helpful and tried hard to take care of me. However, at the very end of the deal, after I had purchased and insured the vehicle and was Tania was very helpful and tried hard to take care of me. However, at the very end of the deal, after I had purchased and insured the vehicle and was about to drive away in my new ALL-ELECTRIC vehicle, Milton Kahn very casually and unapologetically informed me that there was no charger available for my car. MY COMPLETELY ELECTRIC CAR. He said he would order one for me and that it would arrive "in a week or two" with a wave of his hand to show that it was not important at all. When I said that I was going out of town in a couple of days and that I really needed a charger, he responded by telling me that the charger had been stolen. No offer to go to another dealership and get me one, or even to have the one he's ordering delivered to me. I emailed Bao Tran about it last week and still have not heard back. I'm not impressed with the service. I actually feel bad for Tania because she has been trying so hard to have it be a good experience, but the people around her are not helping at all. Also, even though the website says 7-Day No-Hassle Return Policy, the finance guy told me it's not a Ross where you can just return the shirt if it doesn't fit. Overall some seriously shady and rude behavior. I would not recommend this dealership. More
They make it a priority to provide excellent service and to get your car back to you in a timely manner. Every person who works there goes above and beyond. to get your car back to you in a timely manner. Every person who works there goes above and beyond. More
This is a review for Car Pros Kia GLENDALE! Everyone there at Glendale Car Pros is wonderful to work with. Adrian, in Service, is always kind and explains things so that I understand them. I really ap there at Glendale Car Pros is wonderful to work with. Adrian, in Service, is always kind and explains things so that I understand them. I really appreciate his patience with me. More
I worked with Geo (Sales) and Mario (Finance). Both were very good. Geo alerted me when the vehicle I wanted finally came into the dealership and Mario handled the paperwork. very good. Geo alerted me when the vehicle I wanted finally came into the dealership and Mario handled the paperwork. More
Yes, I would recommend your car company to them . Everyone was very nice and professional. This is my 5th Kia. My new car is very nice and I am happy. Everyone was very nice and professional. This is my 5th Kia. My new car is very nice and I am happy. More
Very easy transaction! Luis, Nate and Dean as well as Mauricio were outstanding! Great value too with no pressure! I’d do business there again! Mauricio were outstanding! Great value too with no pressure! I’d do business there again! More
Amazing service! Ray provides excellent customer service! Ever since the first day I met Ray he has provided me and my car an excellent service. I always make appointments with him because I trust him with m Ever since the first day I met Ray he has provided me and my car an excellent service. I always make appointments with him because I trust him with my car, but all the staff is great! I just have favoritism for Ray! More