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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
366 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 366 reviews

August 02, 2021

Great service and very attentive! Cooper was very helpful and nice. Car Pros of Huntington Beach has always taken care of me and I will continue to go to them. More

by Brenda C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Aug 02, 2021 -

Car Pros Kia Huntington Beach responded

Hello Brenda, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are pleased to hear that Cooper provided attentive, helpful and kind service. Thank you for making us your trusted dealership of choice, and we are here for you anytime you need. Enjoy every new mile ahead!

August 01, 2021

I saw TV ad's on the local news from this dealership. The 24 month lease offer was a 2021 Niro EV for $2899 down and $149/mo. plus tax, registration, license. I initially was emailing and asked for VINs for More

by johnskb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tania
Aug 06, 2021 -

Car Pros Kia Huntington Beach responded

Hello, We are disappointed to hear that you feel this way. We want to do all that we can to turn your experience around and show you the kind of customer service that we are proud to share. Could you please contact our General Manager about this directly? Bao hopes to hear from you soon so that we can improve your time with us! Bao | Bao@carpros.com

July 17, 2021

Any time I visit Car Pros of Huntington Beach I get great service, easy "in/out" processing, and friendly customer service. Keep up the great work Car Pros! More

by M.S.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Estrella (Service Rep)
Jul 19, 2021 -

Car Pros Kia Huntington Beach responded

Hello, Thanks for sharing your 5 star service experience with Jose and our team here at Car Pros Kia Huntington Beach. We are happy to hear that the process is easy and friendly. Thank you for choosing to service with us, and we are here for all your Kia needs!

July 16, 2021

Adrian is the best!!! He is very friendly and takes excellent care of my car! I always use him as my service provider. Thanks, Adrian! More

by toriecarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 19, 2021 -

Car Pros Kia Huntington Beach responded

Hello Torie, Thank you for sharing your recent 5 star experience with Adrian here with us at Car Pros Kia Huntington Beach. We are happy to hear that he takes excellent care of you and your vehicle. Thank you for choosing to service with us, and we are here for you anytime you need! Enjoy the road ahead!

July 15, 2021

The service was within the time frame I was told to expect and the cost estimate was spot on. Everyone was friendly and helpful. All around a good experience. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Jul 19, 2021 -

Car Pros Kia Huntington Beach responded

Hello Rob, thank you for sharing your recent 5 star service experience with us here at Car Pros Kia Huntington Beach. We are happy to hear that the service was timely and that the price estimate was spot on. Thank you for making us your trusted dealership of choice, and we are here for you anytime you need!

July 14, 2021

For the past several years since i first came to this dealership Raymond has always helped me. His professionalism and caring nature are an asset to this establishment. More

by chopracarole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 19, 2021 -

Car Pros Kia Huntington Beach responded

Hello, Thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are happy to hear that Raymond provided such great service. Thanks for choosing us, and we are here for you anytime you need in the future!

July 11, 2021

I purchased a car use certify when I asked children way only came with one yeah I wanted to quiche I want to another dealer to get a key made and they told me certified cars should come with the keys so I More

by bige1948
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 13, 2021 -

Car Pros Kia Huntington Beach responded

Hello, we're sorry to hear about the extra key you need for your Kia. Do you mind sending an email to our General Manager Bao directly to communicate about this? We appreciate your feedback, and we'd like to make sure we're doing all that we can for you. Thanks in advance! bao@carpros.com

July 09, 2021

Adrian was very courteous and efficient in resolving a recall issue. I will definitely use Glendale Kia Car Pros for any future service or sales needs. More

by C447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 09, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 5 star experience with Adrian here with us at Car Pros Kia Huntington Beach. We are so glad that he made your experience with us courteous and efficient. Thank you for choosing us, and we are here for all your Kia needs!

July 06, 2021

They were prompt, courteous, and communicative. I was in and out within 2 hours and the small problem (blocked AC vent causing passenger side flooding) with the CPO Kia Niro we purchased just a month earlie More

by Ruggeri Marble & Granite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold, Fred
Jul 06, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 5 star buying experience with Arnold and Fred here with us at Car Pros Kia Huntington Beach. We are pleased to hear that they made the process prompt, courteous and well communicated. Congratulations on your new Kia! Thank you for choosing us, and we are here for you and your Kia's anytime. Enjoy every new mile ahead!

July 06, 2021

Jose in Service dept. Was so helpful & even took the time to connect my Bluetooth! He's a super employee who goes the extra mile! More

by Gloria Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in service
Jul 06, 2021 -

Car Pros Kia Huntington Beach responded

Hello Gloria, thank you for sharing all 5 stars with Jose here with us at Car Pros Kia Huntington Beach. We are pleased to hear that Jose made your service visit timely and informative. Thank you for choosing to service with us, and we are here for you anytime! Enjoy the road ahead!

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