Car Pros Kia Huntington Beach

Any time I visit Car Pros of Huntington Beach I get great service, easy "in/out" processing, and friendly customer service. Keep up the great work Car Pros! service, easy "in/out" processing, and friendly customer service. Keep up the great work Car Pros! More

Adrian is the best!!! He is very friendly and takes excellent care of my car! I always use him as my service provider. Thanks, Adrian! excellent care of my car! I always use him as my service provider. Thanks, Adrian! More

The service was within the time frame I was told to expect and the cost estimate was spot on. Everyone was friendly and helpful. All around a good experience. expect and the cost estimate was spot on. Everyone was friendly and helpful. All around a good experience. More

For the past several years since i first came to this dealership Raymond has always helped me. His professionalism and caring nature are an asset to this establishment. dealership Raymond has always helped me. His professionalism and caring nature are an asset to this establishment. More

I purchased a car use certify when I asked children way only came with one yeah I wanted to quiche I want to another dealer to get a key made and they told me certified cars should come with the keys so I only came with one yeah I wanted to quiche I want to another dealer to get a key made and they told me certified cars should come with the keys so I calls car pros and I spoke to somebody in in the parts department and he told me he was going to ask a manager and then he told me they were going to give me the key I just had to wait about a week or two, 2 weeks went by I called back and the key fab was there but now they want me to pay for i wish i remember the name of the guy Who told me they were going to give it to me so It turned into a fiasco I will never go back to the dealer ever again I’ve been purchasing kia’s for the past 10 years I will never go back to them and probably my next car won’t be a Kia. More

Adrian was very courteous and efficient in resolving a recall issue. I will definitely use Glendale Kia Car Pros for any future service or sales needs. recall issue. I will definitely use Glendale Kia Car Pros for any future service or sales needs. More

They were prompt, courteous, and communicative. I was in and out within 2 hours and the small problem (blocked AC vent causing passenger side flooding) with the CPO Kia Niro we purchased just a month earlie and out within 2 hours and the small problem (blocked AC vent causing passenger side flooding) with the CPO Kia Niro we purchased just a month earlier, was remedied completely and free of charge. More

Jose in Service dept. Was so helpful & even took the time to connect my Bluetooth! He's a super employee who goes the extra mile! to connect my Bluetooth! He's a super employee who goes the extra mile! More

Great care given by Mr. Amin on test drive and sale of 2021 Kia Niro Hybrid Plug-in Hybrid. Beautiful color too. Mr. Bao Tran and Mauricio did a wonderful job in securing the rebates and financing. Dean S 2021 Kia Niro Hybrid Plug-in Hybrid. Beautiful color too. Mr. Bao Tran and Mauricio did a wonderful job in securing the rebates and financing. Dean S. has the patience of a saint and answered every additional questions we had. Parts was superb in ordering a few new, fun things to add to our car. Hope to bill a long relationship with Kia HB in service too. We have previously owed a Kia Soul and Kia Sedona and had servicing with Santa Ana and Cerritos. More

The sales portion of buying my new Kia Niro EV was great- Tania was very helpful and tried hard to take care of me. However, at the very end of the deal, after I had purchased and insured the vehicle and was Tania was very helpful and tried hard to take care of me. However, at the very end of the deal, after I had purchased and insured the vehicle and was about to drive away in my new ALL-ELECTRIC vehicle, Milton Kahn very casually and unapologetically informed me that there was no charger available for my car. MY COMPLETELY ELECTRIC CAR. He said he would order one for me and that it would arrive "in a week or two" with a wave of his hand to show that it was not important at all. When I said that I was going out of town in a couple of days and that I really needed a charger, he responded by telling me that the charger had been stolen. No offer to go to another dealership and get me one, or even to have the one he's ordering delivered to me. I emailed Bao Tran about it last week and still have not heard back. I'm not impressed with the service. I actually feel bad for Tania because she has been trying so hard to have it be a good experience, but the people around her are not helping at all. Also, even though the website says 7-Day No-Hassle Return Policy, the finance guy told me it's not a Ross where you can just return the shirt if it doesn't fit. Overall some seriously shady and rude behavior. I would not recommend this dealership. More