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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
344 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 344 reviews

October 09, 2021

I would give 5 stars if I could have gotten the markup a little less. Regardless, I am super happy to have met Tim (salesman) and Alex (Finance) and Juan (Service) and Milton (Manager?). Each one made my ex More

by Liz R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (sales), Juan De La Cruz (service), Alex (Finance) and Milton (manager)
Oct 09, 2021 -

Car Pros Kia Huntington Beach responded

Hello Liz, thank you for sharing your recent 5 star car buying experience with us here at Car Pros Kia Huntington Beach. We are thrilled to hear that Tim, Juan, Alex and Milton made your experience so exceptional. Congratulations on your new 2022 Kia Telluride. Thank you for choosing us, and welcome to the Car Pros family! We hope you enjoy the road ahead!

September 26, 2021

Bought the car here a few years ago and recently had the car serviced under a recall. Quite polite service. In talking with some of the labor, these are highly skilled and professional mechanics which is al More

by Hemlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Sep 28, 2021 -

Car Pros Kia Huntington Beach responded

Hello Hemlock, Thank you for sharing all 5 stars with us here at Car Pros Kia Huntington Beach. We are pleased to hear that our team made the experience polite, professional and wonderful. Thanks for choosing us, and enjoy the road ahead!

September 11, 2021

Tania was great! Helped my wife set up her UVO and blue tooth before leaving the lot. Explained many of the multitude of buttons and software settings that can be done. Very pleased overall. More

by Ram1500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Sadoghianzadeh, Bao Tran
Sep 11, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 4 star experience with us here at Car Pros Kia Huntington Beach. We are so glad to read that Tania was able to provide you with excellent customer service, setting up your bluetooth and explaining your vehicles features. Thank you for trusting Car Pros and we are looking forward to working with you again!

August 30, 2021

Easy to schedule service, was done before the time estimated to complete. Service done was reasonable price compared to other places to get the work done More

by rshu4you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 31, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are so glad to read that our service department was able to take exceptional care of you and your vehicle in no time! Thank you for trusting Car Pros and we look forward to working with you again!

August 28, 2021

Nice experience, nice people. Would definitely bring my car there again. Nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by Vida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Aug 31, 2021 -

Car Pros Kia Huntington Beach responded

Hello Vida, thank you for sharing your recent positive experience with us here at Car Pros Kia Huntington Beach. We are so glad to read that our team was kind to you and was able to take great care of you. Thank you for choosing Car Pros and we look forward to working with you again!

August 18, 2021

Your staff where very very helpful new what was needed was quick to answer any questions first class professional staff could not have done more to help More

by Jarfer55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Aug 25, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are so glad that our team was able to share with you the exceptional level of customer service that we are so proud to share with all of our customers. Thank you for choosing Car Pros and we look forward to working with you again!

August 17, 2021

We bought our Sportage in September, 2020. You offered to hold our down payment check for 2 days so that we could transfer money. You DID NOT hold it. We were charged a $34.00 overdraft fee and a $25.00 rede More

by Lkwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod
Aug 25, 2021 -

Car Pros Kia Huntington Beach responded

Hello, we are disappointed to hear about your negative experience at Car Pros Kia Glendale. Could you please reach out to our General Manager about your experience? We would like to do everything in our power to turn around your experience, and show you the level of customer service that we are so proud to share with all of our customers. Mohamed is looking forward to hearing from you! Mohamed | mohamed@carpros.com

August 14, 2021

Quick, informative car service! Twenty five words seems like a lot, man. This ain't Yelp. Nine nine nine nine nine nine nine more words. More

by TestName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Avedessian
Aug 25, 2021 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your 5 star experience with us here at Car Pros Kia Huntington Beach. We are so glad that we were able to provide you with quick and informative work, time is money! Thank you for choosing Car Pros Kia and we look forward to working with you again.

August 02, 2021

Great service and very attentive! Cooper was very helpful and nice. Car Pros of Huntington Beach has always taken care of me and I will continue to go to them. More

by Brenda C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Aug 02, 2021 -

Car Pros Kia Huntington Beach responded

Hello Brenda, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Huntington Beach. We are pleased to hear that Cooper provided attentive, helpful and kind service. Thank you for making us your trusted dealership of choice, and we are here for you anytime you need. Enjoy every new mile ahead!

August 01, 2021

I saw TV ad's on the local news from this dealership. The 24 month lease offer was a 2021 Niro EV for $2899 down and $149/mo. plus tax, registration, license. I initially was emailing and asked for VINs for More

by johnskb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tania
Aug 06, 2021 -

Car Pros Kia Huntington Beach responded

Hello, We are disappointed to hear that you feel this way. We want to do all that we can to turn your experience around and show you the kind of customer service that we are proud to share. Could you please contact our General Manager about this directly? Bao hopes to hear from you soon so that we can improve your time with us! Bao | Bao@carpros.com

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