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Car Pros Kia Huntington Beach
Huntington Beach, CA
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 342 reviews
October 03, 2024
Ray and the rest of the staff at Car Pros Kia HB were very helpful. They beat prices I got from other dealers, didn't pressure me to add on anything, and followed up post-purchase to ensure I was satisfi very helpful. They beat prices I got from other dealers, didn't pressure me to add on anything, and followed up post-purchase to ensure I was satisfied. More
by Eric B
Employees Worked With
Bao Tran, Alfonso Mora
September 11, 2024
At came in there for a standard service. When talked to the sales office about a issue I was having. They helped me correct it in. Give me a better deal on the car than I originally had. When talked to the sales office about a issue I was having. They helped me correct it in. Give me a better deal on the car than I originally had. More
by dnd20
Employees Worked With
Service Efrain perez, Bao Tran, Alfonso Mora
September 06, 2024
Friendly and fairly quick service. Knowledgeable about the car and performance. It would have been nice to have this service as included in the lease rather than as part of the first y Knowledgeable about the car and performance. It would have been nice to have this service as included in the lease rather than as part of the first year which had expired so I ended up paying over $140. It left me wondering if that charge was competitive with other maintenance shops. More
by MW
Employees Worked With
Andy, Bao Tran, Alfonso Mora
August 30, 2024
The entire staff was amazingly supportive and patient without putting pressure on me to buy. They answered all of my questions and made purchasing a new car a pleasure. I highly recommend Glendale Car Pr without putting pressure on me to buy. They answered all of my questions and made purchasing a new car a pleasure. I highly recommend Glendale Car Pros for your next car buying experience. More
by tmackeyslp
Employees Worked With
Wes Dcjavu, Abu (Sales Manager), Bao Tran
June 28, 2024
DO NOT GO HERE! ! THEY WILL LIE & SCAM YOU TO GET YOU TO SIGN!!! I leased a vehicle from this location with damages to the interior. It was sold to me with the pro ! THEY WILL LIE & SCAM YOU TO GET YOU TO SIGN!!! I leased a vehicle from this location with damages to the interior. It was sold to me with the promise that it will be fixed ASAP within the few days of purchase...It has been 3 weeks & I STILL DO NOT HAVE MY CAR!!! I have been lied to about the parts being in, being ordered, and timeline of being fixed. I have spoken to several managers, service, parts, and even sales reps...who have all promised me either the part was in, or has been ordered... Yet here I am several weeks later STILL FOLLOWING UP with no vehicle and no updates... I worked with Sales rep Kel who did not know any information and continued to lie to me about the delivery of items, and timelines. I escalated the situation to Mario the manager who has no idea what is even happening at this location, as he did not have the right account info and still told me there were issues. I had to review the account in THEIR SOFTWARE to figure out they did not have my vehicle information in correctly...There is 0 internal communication in this facility as I asked why I have been lied to and he said "not sure" and I when I bring it up he said "we'll try harder next time" there is no accountability to these issues. I have followed up religiously on this as my first month payment is coming up and all I have done is drove back in forth to the dealership for them to tell me they order it, the part is in, I get there, and no part...I have wasted 4+ trips going back and forth to this dealership in the first week before they finally took the car and told me it would be 3 days...that was 2 weeks ago with no deadline.. I keep following up on where my car is or what the status is to be pushed off with lies saying it's coming, it's here...but still don't have a car.. 0/10 DO NOT RECOMMEND THIS PLACE TO ANYONE! More
by Mmccall
Employees Worked With
Mario, Kel
June 19, 2024
Raymound is great, he is so knowledgeable, professional, kind and have a lots of experience and patience, I got my 3rd KIA from Car pro just knowing that I’m covered and won’t have any issues with service. kind and have a lots of experience and patience, I got my 3rd KIA from Car pro just knowing that I’m covered and won’t have any issues with service. More
by bennyasellshomes
Employees Worked With
Raymond Minasaka , Bao Tran, Alfonso Mora
