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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
344 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 344 reviews

June 04, 2022

Mina took great care of us and our needs. He listened to our concerns and questions and we left feeling very satisfied. More

by Slobodian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mina
Jun 06, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia HB! It's so good to hear Mina took such great care of you as one of our valued customers. Thank you so much for stopping by, we look forward to seeing you again soon!

May 23, 2022

When I bought my car, last year, I was told I had this wonderful warranty. I found when I brought my car in for an oil change, I only got free oil changes. I don't know what the extra $5,000 I paid for. More

by Desertskies9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bao Tran
May 24, 2022 -

Car Pros Kia Huntington Beach responded

Hello, we're very disappointed to read your recent review with us at Car Pros Kia HB. We're so sorry to hear you have not been honored the warranty work you have paid for. We would like the opportunity to restore your trust in us. Could you please reach out to our General Manager Bao regarding this situation? He hopes to connect with you soon so we can begin the process of making this right for you. Bao | Bao@carpros.com

May 24, 2022 -

Desertskies9 responded

I am about to move out of state. I am far from happy with everything. When i was in there to get my oil change, i returned the lockbox that was on the car when i bought the car. Also, when i spoke to someone that came through the waiting room, and i told him i was upset. All he wanted to do was sell me another car. This really upset me. No help, just trying to make another buck off of me!!! The only way you can make this up to me, is returned the $5,000 I paid for the warranty. Desertskies9@aol.com

May 11, 2022

I arrived for my oil change, I was helped immediately and very efficiently. AJ was so very kind More

by Robin Lee Hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J.
May 16, 2022 -

Car Pros Kia Huntington Beach responded

Hello Robin, thank you for sharing your recent five star review with us at Car Pros Kia HB! It is wonderful to hear you recieved such prompt and efficient service during your oil change. Thank you for choosing Car Pros, we look forward to seeing you again in the future!

May 06, 2022

Car Pros Kia in Glendale - The service was Great, as usual! Alex kept me updated and when I left, my car was cleaner than when I brought it in. Thank you very much Alex and everyone else in the Service More

by jsonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex - Service Dept, Bao Tran
May 16, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia Glendale! We're so glad to read Alex and our service department kept you well informed during your service. Thank you for choosing Car Pros, we're always here for you whenever you need!

April 28, 2022

Zawer, our sales associate and Alex our finance consultant were especially professional and efficient. Will recommend to family & friends. More

by Trekoon
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bao Tran
May 16, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia HB! It is wonderful to hear Zawer, Alex and the rest of our team provided you with such professional and efficient service. Thank you for choosing Car Pros, we're always here for you whenever you need!

April 26, 2022

While getting the initial contact to make an appointment was challenging, ultimately everything went well when I brought my car in. Everyone was friendly and professional. I had to wait 20 minutes to be che More

by robinrichesson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bao Tran
May 16, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia HB! We're so glad to hear our team was friendly and professional with you while dropping your vehicle off for service. Thank you for choosing Car Pros, we're always here for you!

April 17, 2022

The workers and service were really well and fast. Got what I needed to be done with great deals. More

by Ruben Hakobyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McDonald, Bao Tran
Apr 18, 2022 -

Car Pros Kia Huntington Beach responded

Hello Ruben, thank you for sharing your recent five-star experience with us your Car Pros Kia Huntington Beach. We're so glad to read that our team was quick and did great work, getting the job done! Thank you again for stopping by and trusting our team, we're here for you whenever you need us!

April 15, 2022

Excellent service and very nice people who helped alot with my car service and such More

by Comedybear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Apr 18, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star experience with us here at Car Pros Kia Huntington Beach. We are so glad to read that our team provided you with excellent service and nice people! Thank you so much for choosing Car Pros and we're here for you anytime in the future.

April 09, 2022

Tellurides are difficult to find right now but Luis came through with the exact car I wanted. When the car I originally ordered was damaged during shipment, another new Telluride with exactly the same featu More

by RBeard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Garcia, Bao Tran
Apr 18, 2022 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your recent five star experience with us here at Car Pros Kia Huntington Beach. It is wonderful to read that Luis was able to come through and find the exact Telluride that you wanted! We are so glad that we were able to make things work and get you into this nice new ride! Thanks for stopping by and we hope to see you again soon.

March 13, 2022

I hope this review helps just 1 person. This is for dealership portion. Please beware of this dealership as we have tried to work with them several times and each time it's been a terribl More

by HbBeez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max, Bao Tran
Mar 13, 2022 -

HbBeez responded

See above

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