Car Pros Kia Huntington Beach
Huntington Beach, CA
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When I bought my car, last year, I was told I had this wonderful warranty. I found when I brought my car in for an oil change, I only got free oil changes. I don't know what the extra $5,000 I paid for. wonderful warranty. I found when I brought my car in for an oil change, I only got free oil changes. I don't know what the extra $5,000 I paid for. I believed it was the warranty. I intend to post this on every media I can. Letting people know, not to by from you. Five thousand is a lot when you are on a fixed income. I've taken my car in twice. You never did the detailing you promised. You also did not get the wiper blades, that never existed. More
Car Pros Kia in Glendale - The service was Great, as usual! Alex kept me updated and when I left, my car was cleaner than when I brought it in. Thank you very much Alex and everyone else in the Service usual! Alex kept me updated and when I left, my car was cleaner than when I brought it in. Thank you very much Alex and everyone else in the Service Department! More
While getting the initial contact to make an appointment was challenging, ultimately everything went well when I brought my car in. Everyone was friendly and professional. I had to wait 20 minutes to be che was challenging, ultimately everything went well when I brought my car in. Everyone was friendly and professional. I had to wait 20 minutes to be checked out, as there were 4 people ahead of me at the time of pick up. I did not see or meet Bao Tran, but he is the person who was able to connect me with the service dept to get the appointment (after I could not reach them by phone) More
Tellurides are difficult to find right now but Luis came through with the exact car I wanted. When the car I originally ordered was damaged during shipment, another new Telluride with exactly the same featu through with the exact car I wanted. When the car I originally ordered was damaged during shipment, another new Telluride with exactly the same feature was found and sent within just a couple days, and arrived on time and in perfect condition. More
I hope this review helps just 1 person. This is for dealership portion. Please beware of this dealership as we have tried to work with them several times and each time it's been a terribl This is for dealership portion. Please beware of this dealership as we have tried to work with them several times and each time it's been a terrible experience. The first time we went to go test drive a Telluride which they didn't have and that was fine, but the salesperson followed us out of the dealership saying that we should just buy it without test driving and when we said no he made a comment that we couldn't afford it as it starts at 10k over MSRP due to the shortage. We declined and left. Today we learned our lesson and called ahead and asked if they had a Sorento hybrid to test drive. Max said he would call back after they checked the lot. When they called back they said yes they did and to come on down. We were there 5 minutes later and when we showed up they didn't have the car and never had it. Max's secret plan was to try and sell us a different car! When we refused and said we would take our business elsewhere he followed me to my car door and stood outside it telling me he would get the car from another dealer and we should wait?!?! He then proceeded to continue to text me asking for my business. I never gave him my number, he pulled it off called ID. Everything you need to know about this dealership is in the response to the bad comments. It's a cut and paste response to contact their GM. They don't admit wrong doing or say we will fix the problem. Shame on them for being a dealership that does everything the wrong way. This is how stereotypes are formed. More