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Car Pros Kia Huntington Beach
Huntington Beach, CA
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 379 reviews
June 20, 2023
We had great service and was the best car buying experience we've had. The salesman, Ace Zin, was able to provide accurate Costco pricing, was very transparent in the extras that were added and ens experience we've had. The salesman, Ace Zin, was able to provide accurate Costco pricing, was very transparent in the extras that were added and ensured that I knew where my car was every step of the way. He was extremely helpful in setting the correct expectations and took care of us the whole way. Luis in financing was not pushy on adding extras and the sales manager that evening, Mauricio (?) was very helpful as well. Will definitely refer friends/family to this dealership! More
by barballgeier
Employees Worked With
Ace Zin was only sales person we worked with, Bao Tran
June 12, 2023
Test drive and discussion with the sales person was excellent. Availability of inventory was excellent allowing us to find the car we wanted. The lease options initially provided could have shown more excellent. Availability of inventory was excellent allowing us to find the car we wanted. The lease options initially provided could have shown more detail to help in the decision process. Never received the window sticker, which was a little disappointing. Overall, very satisfactory experience. More
by Kelly_stirling
Employees Worked With
Keenan, Manny
June 06, 2023
Friendly, courteous and all around great service. I went in for an inspection and when my car was returned it felt like a brand new car. I went in for an inspection and when my car was returned it felt like a brand new car. More
by steve.garcia712
Employees Worked With
Donaldo Castillo
June 02, 2023
DON'T BUY ANY CAR FROM CARPROS! ☹ CARPROS violated the Cal. Veh. Code § 4456.1(b) and Veh. Code § 5753(c)(1). CARPROS also Perjured themselves in Court. I lost out on a $3,500 C ☹ CARPROS violated the Cal. Veh. Code § 4456.1(b) and Veh. Code § 5753(c)(1). CARPROS also Perjured themselves in Court. I lost out on a $3,500 Clean Vehicle Rebate, because no one at CARPROS provided me with the simple Purchase Agreement after multiple requests in writing, and over the phone. I paid a premium for the car, then after I made an agreement, I received responses from other dealerships that offered to sell me the exact vehicle for over $2,000 less than what I paid, but I honored my verbal agreement. I spoke with an attorney who highly recommended that I pursue CARPROS in Small Claims Court to recover my $3,500.00 loss, and that I file a complaint with the California Department of Consumer Affairs and the DMV, which I did. On 12/9/22 the CVRP reserved a $3,500.00 rebate for me, but then because no one from CARPROS provided me with the Purchase Agreement (I was calling and emailing the dealership every day), on 12-23-22 I was denied the rebate, and cannot reapply. More
by RIEdel
Employees Worked With
Rami Qaqish
May 18, 2023
We had the best car buying experience at your dealership. Quoted price online and no surprises when we got there. Everyone we worked with was wonderful Quoted price online and no surprises when we got there. Everyone we worked with was wonderful More
by tgcmoore
Employees Worked With
Phillip Barsoum,Alan and Sam in Finance, Bao Tran
April 27, 2023
Great service. Friendly. Efficient. Good price. They take good care of the vehicle and make sure it is clean when I go to pick it up. Friendly. Efficient. Good price. They take good care of the vehicle and make sure it is clean when I go to pick it up. More
by donaldinla
Employees Worked With
Adrian is terrific
