
Car Pros Kia Huntington Beach
Huntington Beach, CA
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Felix showed the requested cars, he was very diligent, attentive, and professional. Manuel, Mauricio, Edmar, and Bao Tran proactively followed up with the entire service. Keep up with excellent teamwork C attentive, and professional. Manuel, Mauricio, Edmar, and Bao Tran proactively followed up with the entire service. Keep up with excellent teamwork Car Pros HB! More
My car was in for first service. Staff was very professional and friendly. My vehicle was serviced in a timely fashion. My service writer Alex Cora was excellent. Staff was very professional and friendly. My vehicle was serviced in a timely fashion. My service writer Alex Cora was excellent. More
Waited for someone to help me in service for my oil change and it took 10 minutes for someone to help me even though there was only one person ahead of me. No courtesy car wash? I have never not had m change and it took 10 minutes for someone to help me even though there was only one person ahead of me. No courtesy car wash? I have never not had my oil changed and gotten a free wash at a dealership. More
Both Manny and Mauricio were excellent. They were very helpful and offered me a great deal, all through email communication which I preferred. They were very helpful and offered me a great deal, all through email communication which I preferred. More
As a first time customer it was very unclear how to find the service area. Entry off Brand is signed but after that you are on your own. It was also unclear how to get assistance. Stood at the counter for 4 the service area. Entry off Brand is signed but after that you are on your own. It was also unclear how to get assistance. Stood at the counter for 4 minutes as one of the employees typed away. Finally greeted me, stated to wait at the next station as Andy was my advisor and was away from his station. Waited another 6 minutes for Andy to return. Thus 10 minutes as the only person waiting to be assisted. The service I received was excellent and I will likely return - certainly for any new warrant work. The posted prices seemed high for routine maintenance, but typical of a dealership. More
I have dealt with many other dealerships but this dealership was definitely ready to go above and beyond and take that extra step to ensure my satisfaction! My hat goes off to Adham, the sales team a dealership was definitely ready to go above and beyond and take that extra step to ensure my satisfaction! My hat goes off to Adham, the sales team and especially the service department, Adrián. More