Car Pros Kia Huntington Beach
Huntington Beach, CA
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I received an alert on my Kia app for a safety recall. I called to make an appointment. The service was done in a few hours as expected and I went to pickup the car. My only comment was that there was no I called to make an appointment. The service was done in a few hours as expected and I went to pickup the car. My only comment was that there was no reminder of my appointment a call or a text the day prior. Otherwise the service was very good. More
I recently stopped at Kia HB to look at a new SUV. We had the best experience with this visit due to Marcella… I have to say; her customer service was absolutely amazing! From the moment we walked on We had the best experience with this visit due to Marcella… I have to say; her customer service was absolutely amazing! From the moment we walked onto the lot, she made us feel welcome and comfortable. She was patient and attentive, listening carefully to our needs and providing us with personalized recommendations that exceeded our expectations. On top of that, she was incredibly knowledgeable about the cars on the lot and took the time to answer all of our questions in detail. Throughout the entire process, she maintained a level of professionalism that was admirable and always went above and beyond to make sure we were satisfied with our experience. I can't thank Marcella enough for her outstanding service and would highly recommend her to anyone looking for a fantastic shopping experience. Thank you, Marcella! More
Anthony recently helped me find a Kia Forte in White. He was super helpful and found me the perfect color! Both him and Gio were great and had the patience to show me different options before setting for He was super helpful and found me the perfect color! Both him and Gio were great and had the patience to show me different options before setting for the Forte. Anthony showed me what my price was via text before I event stepped foot into the dealer, they were also very straightforward and showed me different payment plans. Thank you very much I love my car! More
Jakob was friendly, knowledgeable and helpful. The process was smooth and professional. I felt heard and when I left I was confident that the problem would be fixed right the first time. The process was smooth and professional. I felt heard and when I left I was confident that the problem would be fixed right the first time. More
Caleb not only helped me this time, I had brought my car in December as I could not loosen the license plate frame. Rating on recommending has nothing to do with the Service Dept, has to do with the sale in December as I could not loosen the license plate frame. Rating on recommending has nothing to do with the Service Dept, has to do with the salespeople More