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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
344 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 344 reviews

August 23, 2023

Very smooth and easy transaction. We handled most of the details over email and the phone so that I only had to come into the dealership to close out the paperwork and drive home in More

by brianca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Aug 27, 2023 -

Car Pros Kia Huntington Beach responded

Hi Brianca, thanks for sharing your 5 star review of Car Pros Kia Huntington Beach. We're so glad that everything went smoothly for you, and that our team could make this such a painless experience for you! Thanks for choosing Car Pros, we hope you take care!

August 13, 2023

Everyone was very friendly. They quickly approached to assist me. I had to wait a little while but, the waiting area was comfortable and convenient. They balanced my tires, did More

by luv4europe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Bao Tran
Aug 14, 2023 -

Car Pros Kia Huntington Beach responded

Hi there, thank you for the 5 star review of Car Pros Kia Huntington Beach. We're glad this service experience with us went as smoothly as possible for you! Thanks for choosing Car Pros for your maintenance, we welcome you back anytime!

August 11, 2023

It was my first appointment with the service department. Super efficient and professional, smooth and seamless experience. More

by Liz G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ruiz
Aug 14, 2023 -

Car Pros Kia Huntington Beach responded

Hello Liz, thank you for sharing your 5 star experience with us at Car Pros Kia Huntington Beach. We're happy to hear your first impression of us was a good one! Thanks for choosing Car Pros for your service, we hope to see you for all future ones!

August 05, 2023

I had 3 "recall" software updates applied. My only concern was how long it took...3 hours. Otherwise, I was very pleased with the visit. More

by gostrowsky
Recommend Dealer
Yes
Employees Worked With
Service personnel, including the technician who applied the SW fixes.
Aug 06, 2023 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your 5 star review of Car Pros Kia Glendale. We're glad everything went well for you overall during this recall visit! Thanks for trusting us with your vehicle, we are always here for you!

July 31, 2023

Ivan was a real sweetie, patient, and service oriented Salesman. Hes not pushy or aggressive, and very helpful. Carlos, The finance manager initiated helping me return my lease and said he'd take care of More

by hkingdomcome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Carlos. I didn't work with Bao Tran.
Jul 31, 2023 -

Car Pros Kia Huntington Beach responded

Hello there! Thanks for the 5 star review of Car Pros Kia Huntington Beach. We're glad that Ivan and Carlos could make this such a warm and welcoming experience for you! Thanks for stopping by, we hope to see you again in the future!

July 27, 2023

I was greeted with a smile that put me at ease. Morgan was friendly and helped answer some questions even though I told her I wasn’t going to buy today. When I’m ready, I will definitely buy from h More

by Cathy
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 31, 2023 -

Car Pros Kia Huntington Beach responded

Hi Cathy, we appreciate your review of Car Pros Kia Huntington Beach. It's wonderful to hear Morgan could provide the best possible customer experience for you. Thanks for stopping by here, we look forward to seeing you again when you're ready!

July 25, 2023

Caleb really helped me with my tire. He did an excellent job of checking it over and getting to the truth of what happened to my tire. Truth is always the best policy when doing business More

by luv4europe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jul 31, 2023 -

Car Pros Kia Huntington Beach responded

Hello, thanks for the 5 star review of Car Pros Kia Huntington Beach! We're happy Caleb could assist you with the tire issue you were having. Thanks for trusting our team here, we're always here for when trouble arises!

July 24, 2023

I recently got the bad news that my car needs a new engine, so I dreaded starting the car shopping process. When I came in I met Morgan, she was personable, friendly and knowledgeable and made what was More

by Cecilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Gover
Jul 24, 2023 -

Car Pros Kia Huntington Beach responded

Hello Cecilia, thanks for the 5 star review of Car Pros Kia Huntington Beach. We're glad Morgan could help you out throughout this stressful experience for you! Thanks for trusting our team here, we hope you enjoy the new car!

July 24, 2023

I am just at the beginning of my car shopping journey, I popped in for some general information and met a sales team member named Morgan. She was so friendly and helpful and super patient with my indecisive More

by sbuckwalter7
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gover
Jul 24, 2023 -

Car Pros Kia Huntington Beach responded

Hi there, thank you for the 5 star review of Car Pros Kia Huntington Beach! It's fantastic to hear you had such a memorable experience working with Morgan! Thank you for considering us, we hope we can work a deal with you!

July 23, 2023

The service was great, but the wait was rather long. It took 3 hours for an oil change, tire rotation and replacement of wiper blades. Without another ride, it was a long wait to get on with my day. More

by jodik810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Tran
Jul 24, 2023 -

Car Pros Kia Huntington Beach responded

Hello Jodik, thanks for your 4 star review of Car Pros Kia Huntington Beach. We're glad service went well overall, but we're disappointed it took this long for you. Please reach out to our service manager Efrain about this, so we can make sure it doesn't happen again in the future. Thank you. Efrain | efrainp@carpros.com

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