Car Pros Kia Huntington Beach
Huntington Beach, CA
Filter Reviews by Keyword
By Type
Showing 342 reviews
At 67 years old and a car enthusiast owning many different makes, I've worked with a lot of quality factory service shops through the years, and a few terrible predatory shops I've quickly dropped a different makes, I've worked with a lot of quality factory service shops through the years, and a few terrible predatory shops I've quickly dropped as undeserving of my business. I only work with quality shops and this is definitely a first-rate, detail-oriented, customer-driven shop under the supervision of Danny R. Service writer Efrain helped me with this visit, very knowledgeable and first-rate. They've earned my business for all of my future Kia service needs. More
I recently purchased a Kia Carnival, and I couldn’t be happier with my decision! From the moment I stepped into the dealership, I was impressed by the professionalism and attentiveness of the staff, espec happier with my decision! From the moment I stepped into the dealership, I was impressed by the professionalism and attentiveness of the staff, especially Miguel our sales associate. He made the entire buying process smooth and stress-free. More
"My experience with Car Pros Kia Huntington Beach was extremely disappointing. I leased a Kia EV9 from this dealership, and after receiving the car, I realized that none of the standard packages that com extremely disappointing. I leased a Kia EV9 from this dealership, and after receiving the car, I realized that none of the standard packages that come with the car were provided. All I received was a simple charging cable, and even essential items like the tire pump, which is a critical part of the car's equipment, were missing. After multiple follow-ups, I was initially told that my car didn’t include these packages. However, after checking with other dealerships, I confirmed that these packages are standard on all EV9 models and should have been provided. Unfortunately, when I raised this issue with the dealership’s manager, Ramon, he rudely instructed his staff to tell me that they had already given me everything, and that it was no longer their responsibility. This unprofessional and disrespectful behavior was incredibly frustrating, and I strongly advise against doing business with this dealership." More