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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
379 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 379 reviews

April 04, 2025

Not sure why this survey has Kia Car Pros, Huntington Beach listed as I received service at their Glendale location. I had made an 11am appt. to address a recall. I was told the recall would involve a so More

by johnoppenheim
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown, Alfonso Mora
April 03, 2025

The service department consistently impresses with their outstanding courtesy and professionalism. I always feel at ease during my visits, and I have complete confidence in their expertise. More

by gperez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refrain Perez
April 01, 2025

Really appreciated Daniel's approach and the way he handled himself throughout the process...even down to his delivery of the vehicle at 1130pm. He did a great job. More

by cckaysyd
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
April 01, 2025

Sam was very open and communicative with me and kept me up to date on the service provided. More

by clinprog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
March 28, 2025

The sales man quickly picked up an inquiry about a specific model and color and interior I was looking for, reviewed the store inventory and when they did not have, researched another dealer who had t More

by jsleeper
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ernest - salesman
March 27, 2025

They had the car I wanted. Very friendly. Made the paperwork go smoothly. Everyone was very nice there. More

by jendbj7777jenled65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
March 20, 2025

Fast and efficient. Everything was done to my vehicle as described when I dropped it off. More

by steve.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi Steve! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear we were fast and eddicient, and that everything went as planned! Thanks for choosing Car Pros, we hope to work with you again soon!

March 16, 2025

This dealership is amazing. Honest, professional, great value and kind. They go out of their way to help customers and make the process easy. More

by kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny in sales. , Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hello Kristen! Thanks for your 5-star review of Car Pros Kia Huntington Beach. We really appreciate your kind words about us! Thanks for making us your trusted dealership, we hope to see you again soon!

March 16, 2025

Predelivery purchase service checkout not complete or incorrect. Tire pressure not checked by service, since all four tires were pumped to 42.5 psi cold, instead of required rated 36psi cold. More

by Sam
Recommend Dealer
No
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi Sam, we are disappointed to read your review of us here at Car Pros Kia Huntington Beach. It's concerning to hear about the PSI differences in your tires. Please reach out to me about this when you can, so we can discuss this further. Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

March 12, 2025

Staff is always friendly and helpful. My car was finished in the time aloted. I was glad to visit this dealership again even though I could have gone to the dealer in my area. Also, we ha More

by scotbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi there! Thank you very much for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear our team was friendly and helpful, and that your car was done on time. Thanks for stopping by, we hope to see you again sometime!

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