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Car Pros Kia Glendale

Glendale, CA

2.0
27 Reviews

400 S Brand Blvd

Glendale, CA

91204

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Showing 27 reviews

December 31, 2021

Yet again Mr Kharbouch and his team pulled through with a deal spoke on the phone in the afternoon agreed to a deal and had the car delivered at 6.30pm at home (the time promised ) by Nana she was very po More

by Kevin M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nana , Mohamed Kharboush
December 17, 2021

Dealer contacted me 48 hours later to inform me that Mr. Morales was incorrect and they would honor the lease terms. The only caveat was that their vehicles had dealer-installed equipment not covered by the More

by hjeisen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
December 03, 2021

Worst customer service I’ve ever dealt with at a dealership. Rude. Condescending. Abrasive. Any other word you can associate with bad service. The car buying experience was meh but what happened aft More

by Chl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Kharboush
June 14, 2021

Absolutely by far the worst customer service the worst dealership the worst people I have ever encountered while shopping for a car and I have met some real bad people. While shopping for a Kia telluride More

by Akabush
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Jun 15, 2021 -

Car Pros Kia Glendale responded

Hello Bush, We are concerned to hear about your recent shopping experience with us here at Car Pros Kia Glendale. We are sorry to hear that this was your takeaway, and we sincerely apologize that our actions effected you like this. Could you please contact our General Manager about this? Mohamed would like to hear about your time with us and do all that he can to improve your time with us. Mohamed looks forward to speaking with you soon Bush! Mohamed | mohamed@carpros.com

May 17, 2021

JUST LIKE ALL OF MY PREVIOUS VISITS, THIS TIME I ALSO RECEIVED KIA's SERVICE FANTASTIC CUSTOMER CARE FROM ITS WELL TRAINED, PROFESSIONAL AND FRIENDLY TEAM. THEY DO EVERYTHING TO MAKE YOUR VISIT A PLEASAN More

by leonkiaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR. FRED
May 17, 2021 -

Car Pros Kia Glendale responded

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros Kia Glendale. We are so glad to hear that Sam, Fred and our team provided friendly, patient and caring service. Thank you for joining the Car Pros Kia family, and we are here for you anytime you need! Enjoy every mile ahead!

May 17, 2021 -

leonkiaser responded

Thank you for a running a great company with great people...keep up the good work.

December 25, 2020

Excellent service, professional, quick, knowledgeable and responsible staff, and excellent management. The sales and service teams are both great and professional. Special thanks to Alex and service departme More

by info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
November 01, 2020

I have been buying my cars there for about 20 years. They have always provided me with excellent service and my service man Raymond is the best. I have no complaints. More

by handerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
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