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Car Pros Kia Glendale

Glendale, CA

2.0
27 Reviews

400 S Brand Blvd

Glendale, CA

91204

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Showing 27 reviews

August 30, 2023

My 16 year old saved for 2 years to buy his first car. Two months later still waiting for dealership to get him a second key and to remove a tracking device. Have gone through 6 different people who all p More

by dlaggers
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David, Pedro, Joseph, Jason
Sep 04, 2023 -

Car Pros Kia Glendale responded

Hello, we are disappointed to read your review of Car Pros Kia Glendale. We are sorry this key situation has not been resolved for you yet. Please reach out to our General Manager Mohamed about this, and we'll get this sorted out as soon as possible. Thank you. Mohamed | mohamed@carpros.com

June 02, 2023

DON'T BUY ANY CAR FROM CARPROS! ☹ CARPROS violated the Cal. Veh. Code § 4456.1(b) and Veh. Code § 5753(c)(1). CARPROS also Perjured themselves in Court. I lost out on a $3,500 C More

by RIEdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rami Qaqish
April 07, 2023

I recently had an unfortunate experience with Kia of Glendale regarding warranty repairs, and I must say that their customer service has been extremely disappointing. Despite multiple attempts to seek a More

by Sabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohamed Kharboush
February 15, 2023

Car Pros Kia of Glendale is a well-run dealership and the service department is excellent. These folks take really good care of their customers. More

by lboyceharner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Feb 16, 2023 -

Car Pros Kia Glendale responded

Hello there, thanks for your five star review of us at Car Pros Kia Glendale! We're delighted to hear the positive things you have to say about our dealership! Thanks for being a part of the Car Pros family, we look forward to seeing you again!

September 02, 2022

My 70 year old father-in-law & I walked in to KIA after having secured offers for financing from several other banks & credit unions. His Forte lease buy-out was $10k. KBB valued his Forte at $22k Trade-In More

by Smarterpads
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armen Armenian
August 24, 2022

I was in the area and only stopped by to see if they had an EV6 available to look at up close and they had 2 available that sold but Mike was gracious enough to give me the exterior walk around and show me More

by vegaslookout
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Chahine
Aug 26, 2022 -

Car Pros Kia Glendale responded

Hello, thank you for sharing your five star review with us at Car Pros Kia Glendale! We love to hear that Mike was so knowledgeable and was able to help you out on the pre-order of your new EV6. Thanks for choosing Car Pros, we look forward to seeing you again!

June 20, 2022

I ended up with my first choice of Mini Cooper after all. But I did try to locate the hard to find Kia Seltos . I did find one at your dealership and was invited to come see it by a warm and wonderful, effec More

by avawooton0
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kharboush
Jun 22, 2022 -

Car Pros Kia Glendale responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia Glendale! It's great to hear that Sonny treated you so well during your visit with us. Congratulations on the Mini Cooper! Thank you so much for choosing Car Pros, enjoy the road ahead!

April 07, 2022

Buyers beware ! ! They are CROOKS!! Eric and Sau sold us a faulty 2019 Kia Forte and assured us that it was under warranty and in great condition but less than 5 mont More

by J.H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, Sao
May 16, 2022 -

Car Pros Kia Glendale responded

Hello, we're very disappointed to read about your recent experience with us at Car Pros Kia Glendale. We're so sorry to hear you are having problems with your 2019 Kia Forte after your purchase. We would like to do everything we can to make this situation better for you. Could you directly contact our General Manager Mohammed regarding this situation? He hopes to connect soon so we can resolve this matter! Mohamed | mohamed@carpros.com

May 16, 2022 -

J.H responded

Hello. Mohamed is the one who said he would help us and when we got there he didn’t , he lied . He said that he couldn’t help us because we owed too much money on the car- obviously ! We only had the vehicle for a couple of months before it started to give us problems that you refuse to fix after you sold us on the guarantee that we don’t have to worry and can bring it in if there are any issues and you’ll take care of it. Guess what - he didn’t take care of it. Grimy way to do business

February 12, 2022

This place is the equivalent to a paycheck advance loan company. Very crowded and the sit you in a room with a bunch of tables crammed together like an Internet cafe. They have extreme dealer markup on all More

by Joshk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Kharboush
February 05, 2022

Worst Experience & dealership ever! Unethical, shady, rude, unscrupulous sales people, finance & management. They hustled me out of 6 month lease, into “buying a car” they said was better deal. Never wen More

by Duppy Conqueror
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All