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Car Pros Kia Glendale

Glendale, CA

2.2
28 Reviews

400 S Brand Blvd

Glendale, CA

91204

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Showing 28 reviews

October 17, 2024

DO NOT GO THERE! The engine on my 2016 Kia Sportage failed while on the highway with approx 80,000 miles. I had the vehicle towed to the Kia Dealership in Glendale More

by mrobertson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
October 08, 2024

I recently had an outstanding experience purchasing a 2025 Kia Sorento X Pro in the beautiful Wolf Gray with a stunning brown interior from CarPros Kia Glendale, and I can't recommend them highly enough! More

by Francis Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
Oct 08, 2024 -

Car Pros Kia Glendale responded

Hello Jason! Thank you so much for sharing this wonderful 5-star review of Car Pros Kia Glendale! We couldn't be any happier to hear that Simon, Joseph, and Joe provided you with such excellent service during your purchase of the 2025 Kia Sorento X Pro. It’s wonderful to know that they took the time to understand your needs and made the entire process smooth and stress-free. Your recommendation means a lot to us, and we appreciate your trust in Car Pros! Enjoy the road ahead!

July 03, 2024

Hi everyone I have experience this dealership car pros Glendale Kia I buy 7 months I go used car no gap insurance sell man he add extra warranty $3000 just for Commission already hundred thousand mile Com More

by Razmik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George
Aug 08, 2024 -

Car Pros Kia Glendale responded

Hello, we are disappointed to see your review of us here at Car Pros Kia Glendale. We’re sorry to hear about your experience with the extended warranty and the concerns regarding your payoff amount. It’s important to us that our customers feel informed and supported throughout their purchase. Please contact our General Manager Mohamed directly so we can review your situation and discuss any possible solutions. Thank you, he looks forward to hearing from you. Mohamed | mohamed@carpros.com

June 28, 2024

Awful experience, will never do business with this dealership again. I wish I'd have read some of the reviews before buying from this dealership. The ones about horrific customer service are absolutel More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Kharboush
March 12, 2024

Stay far away from this sleazy car dealership! ! First Pedro lies to me about their warranty and continues to lie when I ask to see it in writing telling me it's coming then shows me the real warra More

by TereseF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Kharboush
December 28, 2023

This dealership has the worst customer service ever. KIA Glendale isn’t the only dealership that I’ve worked with but by far they have the worst customer care service. They have “rules” that half of the More

by Satenik.aghajaniian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Avedisian
Jan 03, 2024 -

Car Pros Kia Glendale responded

Hello, it is rather disappointing to read your experience here with us at Car Pros Kia Glendale. Our General Manager Mohamed has seen your review, and would like to speak with you further about all that happened here. Please reach out to him when you can, and he'll be in touch. Thank you. Mohamed | mohamed@carpros.com

Jan 03, 2024 -

Satenik.aghajaniian responded

Hello, on that day I’ve waited more than an hour to speak with him. After a long wait he was as disrespectful as his other employees and he didn’t bother himself to do any accommodations All he didn’t even wanted to talk to me privately in his room Therefore he said if you we asking for $500 I’d give you, just for your service(I’m in military) and I told him I’m leaving the next day and I don’t have time to take to another location. It was days after Christmas and before new year, and even told Mohamed all his employees and him did was making me cry in my car. It surprising for me that you are responding to my comment in here and google reviews because that day I asked you in every possible was and didn’t seem anyone cares. I don’t need your help now!!! I don’t know why you put in your dealership that you are #1 in nation. But you nothing close to #1.

December 21, 2023

Gave me the best price among all the local dealerships in the area without the long dragged out haggling process. More

by Puritl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orbel
Dec 27, 2023 -

Car Pros Kia Glendale responded

Hello, thanks for the 5 star review of Car Pros Kia Glendale! We're happy to hear we could provide a better price than all of the surrounding dealerships. Thank you for choosing Car Pros, we hope you enjoy!

December 17, 2023

Since I wrote the below review, Service Manager Ray and service guy Rod jumped in and accelerated the process and I picked up my car yesterday. They were very responsive and kept me updated daily. Happy to More

by Ryan Sarkissian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 19, 2023 -

Car Pros Kia Glendale responded

Ryan, we are disappointed to read your recent review of us here at Car Pros Kia Glendale. We're sorry to hear about what's been going on with your EV6. Our Service Manager Efrain would like to speak with you about this further, so we can get you the assistance you need. Please reach out to him when you can, and he'll be in touch. Thank you. Efrain | efrainp@carpros.com

November 14, 2023

These folks are the quintessential reason that hate the car buying experience. Rude, condescending, disrespectful More

by Shocked 😲
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Team
Nov 22, 2023 -

Car Pros Kia Glendale responded

Hello, we are disappointed to read your review of Car Pros Kia Glendale. It is concerning to hear you feel this way about us. Our General Manager Mohamed would like to speak with you further about your experience, so please reach out to him when you can and he'll be in touch. Thank you. Mohamed | mohamed@carpros.com

November 14, 2023

Car Pros Kia Glendale actions are Despicable! I have been going Car Pros Kia for service to my #KiaSorento for over eight years and are refusing to replace my engine after they failed to put oil More

by TijonRobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy and Assistant Manager
Nov 22, 2023 -

Car Pros Kia Glendale responded

Tijon, we are disappointed to read your review of Car Pros Kia Glendale. It is concerning to hear about this, and our Service Manager Efrain would like to speak with you further about everything. Please reach out to him when you can, and he'll be in touch. Thank you. Efrain | efrainp@carpros.com

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