Car Pros Honda El Monte
El Monte, CA
Filter Reviews by Keyword
By Type
Showing 220 reviews
Too busy on FB on test drive to answer serious questions Horrible, I wanted a honda sport manual. And the manager and sales kept pushing a regular honda. Didn't want tell me the interest rate . The only per Horrible, I wanted a honda sport manual. And the manager and sales kept pushing a regular honda. Didn't want tell me the interest rate . The only person that was helpful is the phone sales person Franky. I bought my dream car at another dealer. More
Great buying experience! They were very helpful & lenient. Every question I had was answered thoroughly, & at the end of it all I came out with a new car(best part of the day) They were very helpful & lenient. Every question I had was answered thoroughly, & at the end of it all I came out with a new car(best part of the day) More
I have to say I haven bought a car in a while so went I went to get one I was not sure what to expect. Thankfully everything was very pleasant and worked out great. Im enjoying my new car and loving the ne went to get one I was not sure what to expect. Thankfully everything was very pleasant and worked out great. Im enjoying my new car and loving the new features. Victor and his finance manage Edgar were really great and very professional. More
Traded in my Truck for an Accord and I.m loving. Im spending only a fraction of the gas compared to before. Honda is a great would recommend it to anyone. Just talk to Victor or Manuel they're great, r spending only a fraction of the gas compared to before. Honda is a great would recommend it to anyone. Just talk to Victor or Manuel they're great, really down to earth More
2 weeks ago I came to Nelson Honda looking for a new Civic. The sales professional that greeted me was Frank Mejia. I want to thank you Frank for all the help I got from him. Nelson Honda should feel Civic. The sales professional that greeted me was Frank Mejia. I want to thank you Frank for all the help I got from him. Nelson Honda should feel very proud to have individuals such as yourself working there. The customer service provided by all the people involved in my loan process was outstanding. "Nelson Honda keep up the good work providing good customer service." Proud owner of a new Honda Civic 2013. More
I can't understand how it is that some people talk bad about Nelson Honda because a little over a year ago I had bought a 2012 Civic at another dealer and I never felt that I got a good deal and I rea bad about Nelson Honda because a little over a year ago I had bought a 2012 Civic at another dealer and I never felt that I got a good deal and I really didn't like the car but the salesperson convinced me to get it which was a big mistake. I decided to come to Nelson Honda 2 months ago to trade in the Civic for an Accord Sport. I came with my Dad who was co-signing for me. Frank Mejia was our salesperson and wow what a difference! Never pushy, never trying to over sale the car. Frank answered all of our questions which were many and we felt very comfortable with him. Frank was there for the entire process he never had to send anyone else and that was great. We drove off in my brand new 2013 Accord Sport, the color I wanted, the car I wanted. Frank was so good that my father brought my brother 2 weeks ago to trade in his Hyundai for a Civic. Once again Frank was there for the entire process and my brother and his wife drove off in the new Civic. Now we know where to come when we need another car which by the way it will be my Mom's. Thanks so much Frank. More
Pablo was an awesome sales person, he was very professional and I loved that he spoke Spanish and was able to help my mom and myself in finding that perfect car we were looking for. He explained professional and I loved that he spoke Spanish and was able to help my mom and myself in finding that perfect car we were looking for. He explained everything to us very clear, we left the dealership very satisfied. Really nice guy. More
So glad we came across Nelson Honda in El Monte. As soon as we entered the lot, we were immediately greeted by Frank Mejia. I have to say, we were very lucky to come across Frank for multiple reasons. For o as we entered the lot, we were immediately greeted by Frank Mejia. I have to say, we were very lucky to come across Frank for multiple reasons. For one, we came in with bad credit and unreasonable hopes of getting the vehicle we desired. Frank immediately made us feel comfortable, and assured us that he would do everything he could to have us walk out those doors with the vehicle we really had our eyes on. There was no pressure put upon us, and not once did he allow us to feel uncomfortable/being looked at under neath a magnifying glass when speaking about our credit. Any questions we had Mr. Frank would answer to the fullest. Sure enough we walked out of Nelson Honda as new owners of a Honda Pilot Ex. Thank you Frank for being patient and very positive with us. We definitely recommend that when you visit Nelson Honda in El Monte to ask for Frank Mejia. We guarantee you will walk out with a very positive experience!!! Sincerely, Xavier Mesquita & Cynthia Angulo More
Came in with my mom to look at a few cars. Was approached by an extremely rude older man named Robert who blew us off. What a jerk! After, we looked at a few cars on our own and then left. We came back later by an extremely rude older man named Robert who blew us off. What a jerk! After, we looked at a few cars on our own and then left. We came back later that evening and to look at an Accord and were helped by some kid named Bill. He was extremely cockey and obnoxious. He gave us some BS about how ALL of their cars have this insanely overprice bunch of crap accessories that they call the ProPack. And that we either pay an unbelievable $895 for wheel locks, mud flaps and a floor mat that according to Hondas website only costs like $300, or we "stop wasting his time." This place in unreal! GO TO NORM REEVES WEST COVINA! More
Nelson Honda was by far the easiest Honda dealership I had the pleasure to do business with. I was in the market for a new car and had previously gone to 3 dealerships leaving disappointed at every one of had the pleasure to do business with. I was in the market for a new car and had previously gone to 3 dealerships leaving disappointed at every one of those. The Salesman and Assistant Manager I had the pleasure to work with at Nelson Honda, Kevin and Edgar, were both friendly and understanding of our needs. They did not try to push a sale onto us and they went above and beyond what was expected in helping me find my vehicle. Prior to stepping foot into the dealership, I also had the pleasure of speaking to Linda over the phone to negotiate a price. If you're in the market for a new car, I would highly recommend coming to Nelson Honda and asking for Kevin or Edgar. More