Car Pros Honda El Monte

Service dept is excellent. Honest and proficient I have been taking my vehicles to their service dept for years. They underpromise and overdeliver. I can always trust their honesty and they do a pr I have been taking my vehicles to their service dept for years. They underpromise and overdeliver. I can always trust their honesty and they do a proficient job. Have recommended them to many. More

Service Juan Montes at the service department was a great person to work with. He really helped me get the service I needed on my Honda Accord. The technician Juan Montes at the service department was a great person to work with. He really helped me get the service I needed on my Honda Accord. The technicians are excellent More

The Importance of Listening to and Acting Upon the Service I purchased a Honda Odyssey Touring in 2005. Ten years of service and ten years of success. Juan Montes has assisted my family over the past 10 year I purchased a Honda Odyssey Touring in 2005. Ten years of service and ten years of success. Juan Montes has assisted my family over the past 10 years, but we "put off" some of the suggestions recommended. Yet Nelson Honda kept our Odyssey in great condition. I recommend that when the service department at Nelson Honda suggests corrections or service--just do it if you like your vehicle as much as my family likes ours. Beauty on the inside as well as the outside is an asset. More

Outstanding customer service at all levels. Our family has purchased three vehicles and leased a fourth at Nelson Honda. The buying/leasing experience was a positive one. However, as good a Our family has purchased three vehicles and leased a fourth at Nelson Honda. The buying/leasing experience was a positive one. However, as good as the sales representatives are, the Service Department makes the total difference in my view. My congratulations to Nelson Honda for having such savvied technicians as Gabriel Peng. Tony Perez More

Service Kenneth Okimoto @ the service department made my experience at Nelson Honda great! I will definitely be back, and I highly recommend Nelson Honda for Kenneth Okimoto @ the service department made my experience at Nelson Honda great! I will definitely be back, and I highly recommend Nelson Honda for sales or service More

excellent service I had an excellent experience with the service department from Nelson Honda in El Monte, the guys there are just very helpful. They took care of my c I had an excellent experience with the service department from Nelson Honda in El Monte, the guys there are just very helpful. They took care of my concerns about my car, they listened to what I have to say and right away they where on it. The best part was, the service manager himself was even helping me, the main guy in that department was helping me addressing all my concerns about the car. He did not just simply passed me on someone else there, he was there himself talking to me. From the top man to the guy that was washing the car after the service was done were all very helpful, I couldn't say anything bad about my experience there. I highly would recommend them to anyone. They are just excellent, made me feel welcome and important. More

Ask for Marco Vargas I walked in here expecting the typical car dealership experience and was pleasantly surprised. Marco Vargas made a major difference in my experience o I walked in here expecting the typical car dealership experience and was pleasantly surprised. Marco Vargas made a major difference in my experience of buying my first car. Ask for him you won't be disappointed. He is understanding, polite, and willing to go the extra mile in ensuring that your car buying experience is a great one. He stayed past closing in order to make sure that we were helped. I felt bad for the guy staying so late after closing only for us to walk away since the uppers were not able to meet our numbers. The next day the dealership called us in in order to discuss the deal further and we were once again welcomed by Marco's professionalism, even after the long night before. The dealership was able to meet our numbers half way and I drove my car off the lot. Marco is patient, non-pushy, and easy to get along with and was a major deciding factor in returning to the dealership. Ask for him, you will be glad you did. More

Liked the experience It was good he had the car ready the time he said he would plus friendly. Would come again for my next service dealt with Andy Vuong It was good he had the car ready the time he said he would plus friendly. Would come again for my next service dealt with Andy Vuong More

Great customer service. I have taken my car in for servicing last few months. And the customer service I've received from all the staff has been great. Manuel Montoya has bee I have taken my car in for servicing last few months. And the customer service I've received from all the staff has been great. Manuel Montoya has been a great help to me every time I have taken my car in for servicing or other small issues. I definately like to get help from him each and every single time I go in. Thanks. More

Quality services and very friendly. I've been here firs Nelson Honda has a great services. I've been there for oil change last week. It was fast and very friendly. Thank you so much service team, especially Nelson Honda has a great services. I've been there for oil change last week. It was fast and very friendly. Thank you so much service team, especially Manuel Montoya. A happy customer. More