Car Pros Honda El Monte
El Monte, CA
Filter Reviews by Keyword
By Type
Showing 220 reviews
Seeing as my 7th generation Accord was aging and nearing a status of being a "high mileage" vehicle, I knew it was time to get a new car. So I recently went in to Nelson Honda to see what kind of deals I ca a status of being a "high mileage" vehicle, I knew it was time to get a new car. So I recently went in to Nelson Honda to see what kind of deals I can get for a new 2011 Accord as a replacement vehicle and right off the bat, a sales associate named Robert Chow was very happy to help me find the right Accord for me. He made made my experience at this dealership very pleasing and very simple and very quick. He was very informative and knew the options and trims very well. He also told me everything I needed to know that changed from my older model including the mechanical aspects. Overall, I'd highly recommend Robert Chow and Nelson Honda if you are looking for a new Honda. More
Dear Nelson Honda, I recently visited your dealership to Dear Nelson Honda, I recently visited your dealership to see a new car (Honda Accord)and give it a test drive. I was overwhelmed by the curteous and Dear Nelson Honda, I recently visited your dealership to see a new car (Honda Accord)and give it a test drive. I was overwhelmed by the curteous and friendly manner in which I was treated. The staff was knowledgeable and answered all my questions regarding the vehicle. Manuel Anguiano made my research enjoyable and pleasant. I would definitely recommend this dealership to others. Thank you. Sincerely, Prospective client More
very good dealer to bay any car, you are de best. very good dealer to bay any car, you are de best. estupendo trato y atencion, amables y dispuestos a dar cualquier informacion que uno necesita adem very good dealer to bay any car, you are de best. estupendo trato y atencion, amables y dispuestos a dar cualquier informacion que uno necesita ademas de que tratan de que uno este lo mejor atendido posible. yo recomendaria a toda mi familia para con este dealer. More
When i went to nelson honda at el monte to purchase an 08 honda accord i honestly got really good service. Usually car shopping can be a hasel because of the dealers, but jose joaquin was very helpful and in honda accord i honestly got really good service. Usually car shopping can be a hasel because of the dealers, but jose joaquin was very helpful and informative when it came to helping me find the car i was looking for . Jose was very profesional and he was very kind. He made it easy for me to understand what it was that i was looking for. I do and i have reccmoend this dealer as well as jose joaquin because they really did help me and gave me the best service possible =) More
I visited nelson Honda a while back and I bought a Honda Odyssey and I was helped by ronnie Williams and mike tapia. Those two guys are one of the main reasons that I bought my car from that dealer in the f Odyssey and I was helped by ronnie Williams and mike tapia. Those two guys are one of the main reasons that I bought my car from that dealer in the first place. I am grateful they found my car that I wanted when other dealers told me there was none in California and they made it affordable. Thank you mike and ronnie for the excellent service and the great attitudes. I will definitely send more people your way. More
Price of vehicle was increased with no explanation, I drove today all the way to the dealership, everyone passed the bucket to someone else no one was able to explain why was the price of vehicle higher drove today all the way to the dealership, everyone passed the bucket to someone else no one was able to explain why was the price of vehicle higher in the contract than the MSRP. I asked for the quote on line and no one responded (They still have 10 vehicles listed on their site). E-mails to certain customer support are not even active. I would not recommend this dealership, if yo do choose, make sure you read the numbers correctly before signing any documents. The customer service can twist numbers around to make you feel that you have a very good deal, but be extra cautious. I walked out very upset, one person called me back try to resolve the issue and said would return my call in 20 to 30 min, and I am still waiting. More
I was treated simple excellent,Rigo is a great person and a car salesman, he made my car buying experience better than any other. Rigo demostrated professionalism and integrity throughout the enter process o a car salesman, he made my car buying experience better than any other. Rigo demostrated professionalism and integrity throughout the enter process of my porchase and was very knowledgeable about the car. all the employees at nelson honda showed the some high level of professionalism. I would and already have recommended rigo to family and friends. One of my friend recently purchased their new civic from rigo. More
I bought my new civic at honda and the customer service was great. JJ was very helpful. the people at the dealer were ver nice and friendly. JJ was able to get me my new car at a very good price and with v was great. JJ was very helpful. the people at the dealer were ver nice and friendly. JJ was able to get me my new car at a very good price and with very good services. I recommende anyone looking to buy a new civic check honda out. More
I've been to many dealers in the area in the past few months looking for a good deal on a new 2011 Civic. On my visits to the other dealers, I was treated poorly by the sales staff due to my young age an months looking for a good deal on a new 2011 Civic. On my visits to the other dealers, I was treated poorly by the sales staff due to my young age and appearance. Being in my mid-twenties, those dealers felt they had the right to perceive me as a "sucker" who didn't know anything about cars and their prices and would knowingly mark up the sticker price with nonsensical fees and unnecessary options. But that all changed when I went to Nelson Honda and met with Robert Chow. He treated me fairly, kindly and with respect - just like any other customer that walks in. The rest of the process was fairly easy and I got in and out of the dealer in a reasonable time. I got a good quote from him over the phone before walking in and the dealer honored it without any hassle which was great because the other dealers did not honor their quotes even though I got a truecar price quote from them. All in all, I had a great shopping experience and now, I even have a new beautiful Civic sitting in my driveway. Definitely recommend this dealer and the salesman known as Robert Chow. More
Thank you for helping my daughter with her purchase of a used Honda Civic. Were very skeptical of car salesman until we met Mel Cabalar or Tyler. If anyone is looking for a car see Mel Cabalar or Tyler, ver used Honda Civic. Were very skeptical of car salesman until we met Mel Cabalar or Tyler. If anyone is looking for a car see Mel Cabalar or Tyler, very professional and easy to work with. Thanks again guys More