Car Pros Honda El Monte

I just recently bought my very first car, a 2012 Honda Fit. Though I was at first dreading the purchase (I've been saving up for a very long time for this), my sales consultant Rafael Gonzalez, made this Fit. Though I was at first dreading the purchase (I've been saving up for a very long time for this), my sales consultant Rafael Gonzalez, made this transaction much more pleasant than I expected. He was able to not only walk me through the process of choosing a car, but was also very supportive of my budget. He understood where I was coming from, and tried his best to give me the price I wanted. In the end, I got a great deal on the car and drove away happy. More

I visited Nelson Honda on Nov.2011. I simply went to look at the different options they had for Honda Civics, with no intention of leaving with a car. At first, I was being helped by one of the new salespers at the different options they had for Honda Civics, with no intention of leaving with a car. At first, I was being helped by one of the new salespersons who was nice and all, but not quite assisting me as I actually wanted. Fortunately, he called another one of the salespersons to come and help me. Apparently, it turned out to be his manager. He took over in assisting me and was extremely polite and a huge help. He was very interested in what I wanted, and began asking questions to really see how he can better assist me. He did everything possible to see what were the best options for me in order to leave with a new car under a good deal. With that said, I can honestly say that things went better than I expected. I left with a brand new car under a pretty good deal. I was really happy with the manager's service, whom by the way I truly recommend to others. His name is Rafael F. Gonzalez. I guarantee you, that although you may not leave with a car right then and there, you'll leave with a great customer service experience if Mr. Gonzalez assists you! Don't hesitate to ask for him if and when you head there. More

Rafael G. and the sales manager, Andrew, were incredibly helpful in leasing my new 2012 Honda Pilot. They went out of their way and made a special trip to locate the color I wanted, even though they didn't helpful in leasing my new 2012 Honda Pilot. They went out of their way and made a special trip to locate the color I wanted, even though they didn't have it in their inventory. Honda Nelson in El Monte ROCKS! More

I went in to purchase a new civic. Ronnie Williams was my salesman. I had the best car lease experience ever!! Thanks to Toufik Cherchar who also helped me out so much! I didn't have the best credit and the salesman. I had the best car lease experience ever!! Thanks to Toufik Cherchar who also helped me out so much! I didn't have the best credit and they still gave me such a great deal. I couldn't ask for more. If u ever need a car come to Nelson Honda and ask for Ronnie Williams he'll take care of you!! Thank you!! =)) More

I BOUGHT ODYSSEY FORM THIS DEALER , JERRY WANG IS MY SALES PERSON. HE HALP ME A LOT. I GOT GOOD DEAL. THANKS JERRY AND ALL THE OTHER PERSON IN THIS DEALER. SALES PERSON. HE HALP ME A LOT. I GOT GOOD DEAL. THANKS JERRY AND ALL THE OTHER PERSON IN THIS DEALER. More

The sales staff is friendly, but only to attempt rip you off. When "talking price", with the sales guy and finance guy, they would not make an offer unless we decided to "buy it tonight". I had to argue off. When "talking price", with the sales guy and finance guy, they would not make an offer unless we decided to "buy it tonight". I had to argue to even get a starting point on the price. I asked for their financing rates and terms, but instead, they answered with, "what monthly payment are you looking for?" I had to ask 5 TIMES before they told me their finance terms and rates, and they were still vague. They filled out some paperwork with figures and numbers, but refused to make me a copy. At first he said it was "illegal" to make copies, I confronted that other dealers had been making me copies of the exact same sheet. He then backpedaled and admitted that it was "his boss's rule" to not make copies. I told him outright that this was Bull #hit, and we left. DON'T GO HERE! More

SO i recently purchased a used honda accord at el monte dealer with Jose Joaqui, and overall i think jj did a great job in helping my find the right car for me. He was very friendly and approachable and hi dealer with Jose Joaqui, and overall i think jj did a great job in helping my find the right car for me. He was very friendly and approachable and his insight in cars was a great help. I think that the services at this dealer are overall good and very helpful and i reccommmend anyone looking to buy a used car either honda accord or civc to come down here to el monte nelson honda and speak to jj. =)THe price was great for a used car and jj made the process of buying the car very easy and hepful thanks. More

So I was asked by my salesperson Ronnie to give an honest review about my purchase at nelson Honda.... To make everything short and sweet the whole thing was great. From start to finish ronnie and mike were review about my purchase at nelson Honda.... To make everything short and sweet the whole thing was great. From start to finish ronnie and mike were quick and perfect. I think if everyone that ever bought a car had the same experience that I had the world would be a better place. Thanks mike and ronnie and I hope thus review brings you more customers in the future ;) More

I was under pressure looking to get into a new car by the end of the weekend since my last vehicle had stopped working. I immediately started car shopping at the local car dealerships such as Lexus, Toyota, end of the weekend since my last vehicle had stopped working. I immediately started car shopping at the local car dealerships such as Lexus, Toyota, Hyundai and Honda. When I was car shopping I felt that many car dealerships were not taking my situation (needing to get in a new car within the next two days) serious because of my age (22). When I had finally ended up at Honda I was ready to throw in the towel. The salesman by the name of Ronnie ended up being extremely helpful and understood my goal of trying to get in a new car, instead of just sticking me in another used car because it would be easier. The result was me driving off in a new CR-Z that I had set my eyes on when I first walked up. I'm ecstatic about my purchase and pleased with the customer service I received making it an overall pain free experience. More

I went in to look for a car for my daughter, nothing specific,just shopping around. Robert Chow the employee that helped me understood what I was doing but still provided excellent customer service a specific,just shopping around. Robert Chow the employee that helped me understood what I was doing but still provided excellent customer service and provided me with many options. I did not walk away buying a car, because I wanted my daughter with me; however, when my daughter is ready, we will definitely go back to work with Robert Chow. Thank you Robert for all your help and patience. More