Car Pros Honda El Monte

Nelson Honda wasted a full day of my time. Jerry Wang was the most unprofessional car salesman I have ever dealt with. After continually saying that I was approved for certain vehicles he continually came ba the most unprofessional car salesman I have ever dealt with. After continually saying that I was approved for certain vehicles he continually came back and told me my credit wasn't good enough. I waited in that uncomfortable dealership for hours, 9 to be exact. Nelson Honda was the epitome of a bad car dealership. Jerry could have at least had the decency to tell me that my credit wasn't good enough to buy a car from them but instead kept me there, hopelessly waiting only to hear more bad news. He finally told me I could be approved for an old Solaris with 102,000 miles. My car I was trading in had 107,000. Get real Nelson. I went to Galpin Honda and Matt Jones got me in a 2012 Honda Civic. Don't waste your time here and head to Galpin Honda and see Matt Jones. More

We initially walked into the dealership to compare prices on cars. However, Tony approached us and convinced us to buy a car. He was great help and he even translated for my parents. Service was amazing a on cars. However, Tony approached us and convinced us to buy a car. He was great help and he even translated for my parents. Service was amazing and the staff was so nice! We were able to negotiate a price that my parents liked. When we buy another car, we'll definitely be coming back:) More

Charles was a great guy. He came by and picked me up from my residence. Very calm cool, and collective gentlemen. Very attentive to what was going on, and introduced me to his entire staff. Including the ser my residence. Very calm cool, and collective gentlemen. Very attentive to what was going on, and introduced me to his entire staff. Including the service department manager. Felt like I was at home, showing me around the dealership as a second home for my vehicle needs. Overall very nice and professional person. More

I had bought quite a few cars in the past, and this is one of the best car buying experience I ever had. Ray is very courteous and knowledgeable and honest. Even though I don't need any more cars right no one of the best car buying experience I ever had. Ray is very courteous and knowledgeable and honest. Even though I don't need any more cars right now, I am thinking I should just buy one more from Ray. Mario (I think I get the name right but not sure) is also great, he is very efficient and finished all paper work quickly and he is not pushy for additional warranties. Great experience overall, and I will recommend my friends to visit this dealship. More

This is my second time getting a car from Nelson Honda. They are efficient and very friendly. They really make me feel like a high priority customer. I was in and out within 2 and half hours. And this is w They are efficient and very friendly. They really make me feel like a high priority customer. I was in and out within 2 and half hours. And this is with me not even sure if I was going to trade in my car or not. Kevin was my salesman, he really worked me with what i needed to do to drive off with my brand new Accord Coupe. Tyler, in Finance, was one of the nicest guys I have ever met. And he went over everything I needed regarding the paperwork. If you are looking for a quick, friendly, and professional dealership with great Hondas, this is the place to go. More

I was call in Nelson honda to make sure they have Honda Odyssey EX white colour in stock. Tony said they have one in stock so I went there but he said the car was in test drive so he over me EX-L. He expla Odyssey EX white colour in stock. Tony said they have one in stock so I went there but he said the car was in test drive so he over me EX-L. He explain all extra that EX didn't have it. I decide to lease EX-L, Tony and MEL(sales manager) was helping a lot to negotiate the price that I want. I was so happy with them and drive new Honda Odyssey EX-L go home. Thank you Guys. More

They want $8k over MSRP for a 2012 Civic. These people are crazy and rude. Taking in consideration that there is a $3k California Energy Commission rebate on CNG Civics they are asking $36.5k for the car. are crazy and rude. Taking in consideration that there is a $3k California Energy Commission rebate on CNG Civics they are asking $36.5k for the car. They don't even want to negotiate. Oh well, thank god this is not the only dealer in the area. Don't waste your time here, there are honest people at other Honda dealerships, no need to deal with these people. they have no knowledge on CNG and they only see profits from both consumers and they pocket the government rebates. Will never return here. More

I have purchased two vehicles from Nelson Honda of El Monte. Their sales team treated me with respect and was very thorough about each step of my car buying experience. They are never pushy nor are they Monte. Their sales team treated me with respect and was very thorough about each step of my car buying experience. They are never pushy nor are they over bearing to make a deal. I enjoyed the perks like a beautiful free Honda keychain and the free Honda tote bag. It is those little extra touches that add class. They really make you feel like you are number one. Each car buying experience at Nelson Honda was a pleasure and I would never go anywhere else. When you go ask for Charlie Nettles an awesome salesman and person! More

I am surprised to see a lot of positive reviews. A year ago I leased a vehicle, the staff deceptively agreed to pay my desired trade-in-value, and in return they increased the new lease vehicle value in th ago I leased a vehicle, the staff deceptively agreed to pay my desired trade-in-value, and in return they increased the new lease vehicle value in the contract. I found out later and brought to dealer's attention and no one took responsibility and tried to pass the bucket to someone else. Very deceptive and aggressive staff in signing the documents, they'll be very friendly to you up until you sign all the documents and then they'll ignore you later on. I even gave them very bad review when I received a call from Honda to express my experience with the dealership. Stay away from Nelson Honda and shop somewhere else. Because of my terrible experience with the dealership I will never do business with Honda in future and I will discourage everyone I know to stay away from buying or leasing a Honda vehicle. More

I am very pleased with the attention received by the agency and the seller. Really happy with the car, the rapid attention, and everything in general. agency and the seller. Really happy with the car, the rapid attention, and everything in general. More